SITECH Field Technician Specialist

Primary Duties

• Primary resource in providing on machine installation, service and maintenance for all Trimble Heavy Civil Construction products
• Ensure the operational quality of the system by documenting post-installation tests
• Provide on-site troubleshooting as requested by the sales and technical support staff
• Ensure that installation, training, and other work necessary is completed on time
• Document and report field activities as well as being pro-active in creating process improvements
• Assist sales and marketing with demonstrations, trade shows and events
• Drive revenue based upon performance of services for construction machine customers
• Create and provide training services for SITECH Intermountain and our customers

Characteristics / Skills

• Strong mechanical aptitude and understanding of machine control products
• Familiarity with heavy equipment and their hydraulic and electrical systems required
• Able to follow both routine and advanced procedures and to think analytically
• Able to plan and organize work with minimal supervision
• Perform duties with a sense of urgency, exceeding customer expectations
• Demonstrates sound business judgment and decision making skills
• Excellent verbal, written and problem solving skills
• Maintain a high standard of ethics, abiding by all company policies
• Experience working in a team environment

Education / Experience

• High school diploma or (GED) equivalent
• Two-year College or vocational degree in diesel mechanics or equivalent
• Heavy equipment service/maintenance knowledge with a focus on electrical systems
• Demonstrate ability to troubleshoot hydraulic and electrical issues on heavy equipment machines
• Familiarity with construction site operations using heavy equipment machine control systems is desired
• Operation of heavy construction equipment a plus
• Proficient in the use of a computer and related Microsoft Office software
• Previous presentation and/or course development skills are a plus
• Experience in Arc welding is desired

Local Requirements

• Available to travel, overnight travel may be required up to 25% of the time as warranted for customer visits, training, company meetings, etc.
• Flexible to work after hours when needed to meet customer needs
• Valid driver’s license and a safe driving record