Site Supervisor: Saturday - Sunday 6pm-6am ($29/hr)
Securitas Security Services USA, Inc. · Randolph, MA · 1 wk ago
On-siteManagement$29/hrFull-time
Essential Functions
- Functions as a supervisor of Security Officers, Lead Officers, and other company personnel assigned to one or more posts at client site(s)
- Ensures all post orders are followed, completes established rounds, and files required reports
- Notifies proper authorities and client in emergency situations
- Coaches and disciplines personnel as appropriate
- Sets up and conducts training sessions for Security Officers and other company personnel
- Reviews post orders and other details of assignments with subordinates
- Assists in the submission of payroll and personnel information to the company
- Ensures adequate coverage of all posts and positions
- Prepares, files, and submits various reports as required
- Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities
- Makes contact with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service
- Performs supervisory duties as assigned, including interviewing, orienting, and training employees; planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and making hiring and termination recommendations
- May perform the duties of a Security Officer in accord with post orders and company policy
Education/Experience
A high school diploma or equivalent is required, along with 2 years of related experience, or an equivalent combination of education and experience. Minimum 2 years of experience in retail is preferred.
Competencies
- Knowledge of security operations with an emphasis on patrol, inspection, and response services
- Knowledge of supervisory practices and procedures
- Ability to provide positive direction and motivate performance
- Understanding of a variety of security and safety devices and controls
- Ability to learn quickly and carry out instructions furnished in written, oral, or diagrammatic form
- Ability to track and maintain schedule assignments
- Ability to be an effective team member
- Ability to maintain professional composure when dealing with unusual circumstances
- Courteous telephone manner
- Ability to adapt to various sites and changes in post procedures
- Ability to write routine correspondence, including logs and reports
- Good organizational skills
- Strong customer service and results orientation
- Strong interpersonal skills, with the ability to interact effectively with clients, at various social levels and across diverse cultures
Working Conditions
- Requires the physical and mental capacity to perform effectively all essential functions
- May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area
- Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, in addition to any mandatory licensing requirements
- Directing and disciplining staff in a positive manner
- May be required to work overtime without advance notice
- Required ability to handle multiple tasks concurrently
- Keyboarding, basic computer usage, and operating controls
- Seeing, hearing, speaking, and writing clearly in order to communicate with employees and clients, observe and report incidents, and direct others
- Frequent sitting, standing, and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain
- Frequent lifting and/or moving up to 10 pounds and occasionally up to 25 pounds
- Close vision, distance vision, and ability to adjust focus
- Regular use of vehicle for the performance of duties
- On occasion may be required to perform stressful and physical activity
- Depending upon assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others
- May be exposed to or required to handle sensitive and confidential information
Benefits
- Retirement plan
- Employer-provided medical and dental coverage
- Company-paid life insurance
- Voluntary life and disability insurance
- Employee assistance plan
- Securitas Saves discount program
- Paid holidays
- Paid time away from work
- Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday.
- Restrictions and fees may apply. Certain waiting periods may also apply.
- Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements.
- Benefits may be different for union members.