Jobs · Management · Massachusetts

Site Supervisor: Saturday - Sunday 6pm-6am ($29/hr)

Securitas Security Services USA, Inc. · Randolph, MA · 1 wk ago
On-siteManagement$29/hrFull-time

Essential Functions

  • Functions as a supervisor of Security Officers, Lead Officers, and other company personnel assigned to one or more posts at client site(s)
  • Ensures all post orders are followed, completes established rounds, and files required reports
  • Notifies proper authorities and client in emergency situations
  • Coaches and disciplines personnel as appropriate
  • Sets up and conducts training sessions for Security Officers and other company personnel
  • Reviews post orders and other details of assignments with subordinates
  • Assists in the submission of payroll and personnel information to the company
  • Ensures adequate coverage of all posts and positions
  • Prepares, files, and submits various reports as required
  • Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities
  • Makes contact with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service
  • Performs supervisory duties as assigned, including interviewing, orienting, and training employees; planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and making hiring and termination recommendations
  • May perform the duties of a Security Officer in accord with post orders and company policy

Education/Experience

A high school diploma or equivalent is required, along with 2 years of related experience, or an equivalent combination of education and experience. Minimum 2 years of experience in retail is preferred.

Competencies

  • Knowledge of security operations with an emphasis on patrol, inspection, and response services
  • Knowledge of supervisory practices and procedures
  • Ability to provide positive direction and motivate performance
  • Understanding of a variety of security and safety devices and controls
  • Ability to learn quickly and carry out instructions furnished in written, oral, or diagrammatic form
  • Ability to track and maintain schedule assignments
  • Ability to be an effective team member
  • Ability to maintain professional composure when dealing with unusual circumstances
  • Courteous telephone manner
  • Ability to adapt to various sites and changes in post procedures
  • Ability to write routine correspondence, including logs and reports
  • Good organizational skills
  • Strong customer service and results orientation
  • Strong interpersonal skills, with the ability to interact effectively with clients, at various social levels and across diverse cultures

Working Conditions

  • Requires the physical and mental capacity to perform effectively all essential functions
  • May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area
  • Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, in addition to any mandatory licensing requirements
  • Directing and disciplining staff in a positive manner
  • May be required to work overtime without advance notice
  • Required ability to handle multiple tasks concurrently
  • Keyboarding, basic computer usage, and operating controls
  • Seeing, hearing, speaking, and writing clearly in order to communicate with employees and clients, observe and report incidents, and direct others
  • Frequent sitting, standing, and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain
  • Frequent lifting and/or moving up to 10 pounds and occasionally up to 25 pounds
  • Close vision, distance vision, and ability to adjust focus
  • Regular use of vehicle for the performance of duties
  • On occasion may be required to perform stressful and physical activity
  • Depending upon assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others
  • May be exposed to or required to handle sensitive and confidential information

Benefits

  • Retirement plan
  • Employer-provided medical and dental coverage
  • Company-paid life insurance
  • Voluntary life and disability insurance
  • Employee assistance plan
  • Securitas Saves discount program
  • Paid holidays
  • Paid time away from work
  • Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday.
  • Restrictions and fees may apply. Certain waiting periods may also apply.
  • Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements.
  • Benefits may be different for union members.

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