Site Supervisor - Full Time

Job Overview

A Site Supervisor is responsible for the non-clinical aspects of the day-to-day operations in a medical office environment.

Essential Functions

• Works collaboratively with the Medical Office Manager
• Supervise non-clinical staff
• Maintain and ensure patient satisfaction and staff motivation
• Maintain positive customer service
• Aid in training and onboarding staff
• Patient scheduling, registration, billing, data entry and processing, and cash posting
• Complete purchases of office supplies and manage supply inventories
• Maintain a safe, clean, and welcoming site environment for patients; organize supplies, tools, and equipment to promote a productive workflow for site staff
• Prioritize, organize, assign, and complete various written communications relating to providing clinical care and assisting coordination with other Rendr departments, including daily eFax log and mail
• Other duties as assigned by office manager

Qualifications

• High school diploma required
• Three (3) or more years of experience in front office experience in a medical practice
• Bilingual in English and Chinese required
• High level of professionalism and strong sense of responsibility
• Good communication skills: kind, compassionate, patient interaction with patients and team
• Multitasking ability
• Prior experience working in medical/clinical setting required
• Familiarity with MDLand is a plus

Benefits

• Medical, Dental, and Vision Insurance
• 401k with Company Match
• Paid Time Off
• Paid Holidays/ Floating Holiday(s)
• Commuter Benefits
• Health Savings Account/ Flexible Spending Account/ Dependent Care Account
• Annual Performance Bonus