Site Supervisor (Data Centers) - Racine, WI
Convergint · Racine, WI · 2 wk ago
Information TechnologyFull-time
About the role
The Field Project Manager/Site Supervisor will oversee the installation, programming, system start-up/check-out, certification, and related customer training on assigned Fire, Security, and/or Building Automation projects. They will work with management and administrative project teams to ensure projects are effectively executed within contractual scope, budgeted cost, and time schedules.
Responsibilities
- Oversees overall site management of project(s) for successful and timely completion within budget and scope of work as required by the contract.
- Works with the Project Coordinator to prepare project installation plan and implement job procedures.
- Supervises Project Specialists, Installers, and subcontractors in the field.
- May perform managerial responsibilities including but not limited to: mentoring, coaching and developing colleagues; planning, assigning and directing work.
- Recruits and hires Project Specialists and Installers.
- Directly responsible for the performance management of all direct reports.
- Captures and coordinates with the Project Coordinator to assist in the overall coordination of specific projects; makes recommendations regarding potential changes in scope and identifies ways to continuously improve customer satisfaction.
- Identifies potential project risks, communicates to appropriate parties and assists in the development and implementation of strategies to minimize impact and to control deviations from estimated costs and project deadlines.
- Responsible for overall quality of the installation in accordance with national and local codes, and company standards.
- Installs, programs, tests, repairs, and services a variety of systems and equipment which may include security, fire alarm & life safety, and/or building automation.
- Colleague is key interface for the provision of technical support and training for the customer and as such is accountable for maximizing customer satisfaction.
Requirements
- Exceptional customer focus and ability to regularly work under pressure; consistent ability to maintain awareness of, and seek to meet the needs and wants of the customer without being prompted.
- Strong supervision skills and installation experience related to building automation systems, fire alarm systems, and/or electronic security systems; may adapt procedures, processes, tools to meet the more complex requirements of the job.
- Strong field supervision skills and proven ability to troubleshoot problems and look for solutions.
- Must be a self-starter and work well without supervision.
- Advanced mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper) and ability to read blueprints and drawings; advanced math skills (for some positions, this may include calculating area, velocity, resistance, voltage, etc.).
- Frequent visits to jobsites are required. Minimal overnight travel is required.
- Valid driver’s license required.
- Strong verbal, written and interpersonal communication skills.
- Advanced organizational skills and the ability to handle multiple projects simultaneously.
- Highly proficient computer skills including familiarity with MS Office applications (Outlook, Word, Excel).
Qualifications
- Education: College degree, trade school or equivalent experience.
- Minimum Experience: 5-7 years relevant experience.
- Relevant trade designation (e.g. Electrician).
- Preferred Experience: (but not required): Associate degree in Electronics; experience in 1 or more of the following industries: electronic, fire alarm & life safety, and/or building automation.
Skills
- Exceptional customer focus and ability to regularly work under pressure.
- Strong supervision skills and installation experience related to building automation systems, fire alarm systems, and/or electronic security systems.
- Strong field supervision skills and proven ability to troubleshoot problems and look for solutions.
- Advanced mechanical and electrical aptitude.
- Advanced organizational skills.
- Highly proficient computer skills including familiarity with MS Office applications.
Benefits
- Company Benefits: 10 Company Holidays and Paid Time Off starting at 13 days annually, Fun & Laughter Day Off, Medical, Dental & Vision Plan, Life insurance & Disability Plan, Wellness Program, 401K Matching Plan, Colleague Assistance Program, Tuition reimbursement, Competitive salary and compensation plan, Vehicle reimbursement plan or company vehicle, Corporate Social Responsibility Day, Paid parental leave, and more.
Pay
Competitive salary and compensation plan.
Schedule
Full-time position.