Site Supervisor

About the role

Acts as a liaison between staff, physicians and US Digestive Health leadership team. Works in a supervisory capacity to ensure provision of excellent patient care. Oversees office procedures and protocols. Works with the US Digestive Health leadership team and physicians in addressing any identified problems and ensuring ongoing performance improvement. Provides and coordinates staff training and monitors and evaluates staff performance. Uses clinical knowledge and experience in both the training and providing of excellent patient care.

Essential Functions

• Personnel Management
• Administrative Support
• Health Information Management
• Operations Support
• Support of the practice in an effort to provide high quality service and care to patients

Competencies

• Outstanding organization, communication and leadership skills
• Ability to multitask in a busy environment
• Organization and Prioritization Skills

Supervisory Responsibility

Supervises Medical Assistants, Clerical Staff, other supervisory staff within the office. May include providing instructions, reviewing work, assigning work, assessing performance, and disciplining employees.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.

Schedule

Full Time / Monday-Friday, at least 40 hours per week / Day shift

Requirements

• High School diploma or GED equivalent
• Minimum of 3 years work experience in a medical office clinical and supervisory experience, required
• Medical terminology knowledge, required
• Experience with electronic medical record system with the ability to troubleshoot, required
• Microsoft Office, Microsoft Outlook and Microsoft Excel, intermediate level required
• Must be authorized to work in the US for any employer