Site Supervisor

Job OverviewThe Area Operations Supervisor leads janitorial and day porter teams across multiple locations to ensure facilities are clean, safe, and well-presented. This role oversees daily operations, quality standards, employee performance, and client satisfaction in both union and non-union environments. Reporting to the Operations Manager, the supervisor works independently while ensuring compliance with company policies, safety standards, and labor agreements. .Key responsibilities Team Leadership & SupervisionSupervise, train, coach, and support cleaners and day porters across assigned sites.Assign and prioritize daily tasks, special projects, and touch-up work.Lead team meetings and communicate policies, procedures, and client expectations.Monitor performance, provide feedback, and manage corrective action when needed.Ensure compliance with collective bargaining agreements where applicable. Operations & Facility OversightInspect interior and exterior areas (offices, restrooms, lobbies, elevators, hallways, sidewalks, and plazas) for cleanliness and safety.Oversee trash removal, recycling, restroom supplies, and equipment use and storage.Identify and report maintenance needs, safety hazards, and incidents.Enforce environmental, hygiene, and workplace safety standards. Quality Control & ReportingPerform routine inspections and service audits.Maintain accurate records of schedules, training, completed work, and compliance.Track inventory and request supplies as needed.Report operational issues to management promptly. Client, Company, & Union RelationsRepresent the company professionally on all client sites.Respond to client concerns and escalate when required.Serve as point of contact for union employees regarding questions or grievances.Maintain documentation and enforce company policies fairly and consistently. Key qualificationsEducationHigh school diploma or equivalent (required)Valid driver’s license and clean driving recordExperience 2–3 years in janitorial, custodial, or facilities operations1–2 years in a supervisory or lead role (preferred)Cleaning methods, chemical safety, and equipment operationExperience with union environments a plusSkills & KnowledgeTeam supervision, coaching, conflict resolutionAbility to submit work orders and utilize computer sistemsAbility to operate the janitorial tracking tools (Swept, CleanTelligent or similar)Clear written and verbal communicationKnowledge of inventory and supply managementHigh quality control standardsTime management and task prioritizationProfessional, client-focused approach TravelRegular travel is required within the assigned service area. Daily driving between sites should be expected. Physical DemandsThe physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.Ability to stand, walk, bend, and climb stairs for extended periods.Ability to lift, carry, and move objects up to approximately 50 pounds.Ability to operate cleaning equipment and use cleaning chemicals safely.Ability to communicate clearly and be understood in English and/or Spanish.Ability to visually inspect work areas for cleanliness and safety.Maintain a neat and professional appearance. Work Environment This position operates in a combination of environments, including:Commercial buildings and facilitiesHigh‑traffic public areasOutdoor spaces such as sidewalks, plazas, and parking areasOffice settings for administrative tasksThe role routinely uses standard office equipment such as computers, phones, printers, and filing systems, as well as janitorial tools and equipment. Employees may be exposed to cleaning chemicals, dust, noise, varying temperatures, and weather conditions when working outdoors. Required Skills and Qualifications:Experience in commercial cleaning operations and supervisory rolesStrong organizational and time management skillsExcellent communication and interpersonal skills to interact with clients and staffAbility to manage budgets and track expensesKnowledge of cleaning chemicals, equipment, and safety proceduresProficiency in basic computer skills for reporting and scheduling We are an equal opportunity employer. Grupo Eulen/USSI does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, gender, gender identity, sexual orientation, marital status, physical or mental disability, results of genetic testing, military status or unfavorable discharge from military service.