Site Reliability Engineer - Sr

About the role

Join a team focused on keeping cloud-based digital commerce services reliable, secure, and high-performing. This Sr. Site Reliability Engineer role offers the opportunity to strengthen monitoring, automation, and incident response across Kubernetes-based applications running in Azure.

Responsibilities

• Support the reliability, availability, performance, and efficiency of cloud services and supporting infrastructure
• Design, implement, and improve Site Reliability Engineering practices for cloud products and services
• Build and enhance monitoring that detects symptoms early and helps prevent service disruptions
• Monitor and troubleshoot Kubernetes-based applications and services running in Azure Kubernetes Service (AKS)
• Collaborate with DevOps, security, architecture, infrastructure, network, and development teams to resolve cross-functional issues
• Analyze key performance indicators and telemetry to identify trends, bottlenecks, and areas for improvement
• Automate and strengthen operational processes to improve resilience, scalability, and security
• Document processes, findings, and supporting materials to improve clarity and team knowledge sharing
• Participate in compliance and regulatory activities as needed

Skills

• 5+ years of experience in software engineering, operations engineering, or a related technical role
• 2+ years of experience in DevOps, Site Reliability Engineering, or a similar cloud-native environment
• Hands-on experience supporting cloud-based web applications in Microsoft Azure
• Strong knowledge of monitoring infrastructure, application uptime, latency, and performance in distributed systems
• Experience building or improving CI/CD pipelines
• Solid troubleshooting skills across cloud and systems environments
• Working knowledge of systems, storage, networking, security, and databases
• Experience with version control tools such as Git, SVN, or CVS
• Excellent written and verbal communication skills
• Ability to collaborate effectively across technical and non-technical teams

Preferred Skills

• Experience with observability and monitoring tools in Kubernetes environments, especially AKS
• Familiarity with monitoring solutions such as Dynatrace, Azure Monitor, and Application Insights
• Experience creating alerting strategies based on proactive, symptom-driven thresholds
• Background in performance analysis using telemetry and monitoring data
• Bachelor’s degree in Computer Science, Management Information Systems, or a related field, or equivalent experience
• A proactive mindset focused on continuous improvement and service reliability

Benefits

competitive compensation and benefits including medical, dental, vision, and retirement.

Pay

The pay range for this role is $67 - $103 per hour based on qualifications and experience.