Site Reliability Engineer Intern (Compute Platform) - 2026 Summer (BS/MS)

About the role

The Compute Platform SRE team supports all Big Data services and products across TikTok. We are a newly established team and are currently seeking talented individuals to join us for an internship in 2026.

Responsibilities

• Responsible for the reliability of all TikTok's major data warehouse products, services, and query engines, such as ClickHouse, Spark, Presto, Doris, etc.
• Uphold Service Level Agreements (SLAs): Ensure that all service level objectives and agreements from TikTok's Data Platform services are met.
• Respond promptly to any system outages or issues.
• Continuous Performance Optimization: Analyze service performance and reliability patterns to identify potential performance bottlenecks. Implement proactive measures to prevent service disruptions.
• Work with development teams to optimize application performance, ensuring that services run efficiently and that resources are utilized effectively.
• Incident Management: Lead efforts to troubleshoot and resolve service incidents and postmortems. Coordinate with cross-functional teams to manage and mitigate service-impacting events.
• Infrastructure Automation: Automate infrastructure provisioning, scaling, and management processes to reduce manual interventions and improve service quality.
• Collaboration: Engage with product and development teams to integrate reliability and performance considerations into the software lifecycle.
• Capacity and Demand Planning: Assess and forecast infrastructure needs based on growth patterns and upcoming initiatives.
• Stay Updated: Keep current with industry trends, best practices, and emerging technologies related to site reliability and infrastructure engineering.

Qualifications

• Currently pursuing an Undergraduate/Master's degree in Software Development, Computer Science, Computer Engineering, or a related technical discipline.
• Able to commit to working for 12 weeks during Summer 2026.
• In-depth understanding of Linux, computer networking, and databases.
• Proficient in common SRE/DevOps open-source toolsets, system monitoring tools, and container orchestration platforms like Kubernetes.
• Experience or familiarity with open-source or commercial technologies such as ClickHouse, Hadoop, Doris, Spark, Presto and Kubernetes.
• Strong coding skills in at least one scripting or programming language, including but not limited to Python, Shell, Java, Go, etc.

Preferred Qualifications

• Excellent problem-solving skills and the ability to think critically under pressure.
• Strong customer-first mindset.
• Strong sense of ownership and easy to collaborate with.