Site Reliability Engineer

Responsibilities

• Build and maintain highly available, scalable infrastructure for our global SaaS platform.
• Deploy feature and maintenance releases.
• Develop and enhance monitoring, alerting, and automation systems to guarantee 24/7 service reliability.
• Continuously improve infrastructure through automation and Infrastructure-as-Code.
• Participate in on-call rotations, troubleshoot incidents, and ensure rapid resolution of operational issues.
• Proactively identify and mitigate reliability risks, driving innovation and continuous improvement.

Requirements

• Degree in Computer Science, Software Engineering, IT, or equivalent practical experience.
• 3+ years in SRE, DevOps, or software development roles.
• Strong experience with Microsoft Azure (AWS or GCP is a plus).
• Proficiency in Infrastructure-as-Code and automation tools (e.g. Terraform, Argo CD).
• Familiarity with programming languages and scripting (including PowerShell).
• Hands-on experience with containers and orchestration (e.g. Docker, Kubernetes).
• Knowledge of databases (e.g. MS SQL, Postgres).
• Experience with monitoring and observability tools (e.g. Datadog, Grafana, Prometheus).
• Understanding of distributed systems, parallel programming, and test automation.
• Solid grasp of network security principles and best practices.
• Proactive mindset, eagerness to learn, and strong collaboration skills.
• Fluent in English

What We Offer

• Work location: Clearwater / Tampa, FL
• Competitive compensation
• Flexible PTO and paid holidays
• 401(k) with employer matching
• Comprehensive Health insurance package including 100% employer-paid medical coverage
• Up to 12 weeks of Parental Leave
• Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
• Quarterly team events and companywide celebrations
• Open door policy, business casual dress code

About the Role

We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive.

Benefits

• Up to 12 weeks of Parental Leave
• Quarterly team events and companywide celebrations

Pay

Competitive compensation

Schedule

Flexible PTO and paid holidays

Skills

• Infrastructure-as-Code and automation tools (e.g. Terraform, Argo CD)
• Programming languages and scripting (including PowerShell)
• Containers and orchestration (e.g. Docker, Kubernetes)
• Databases (e.g. MS SQL, Postgres)
• Mentorship and leadership

Qualifications

• Microsoft Azure (AWS or GCP is a plus)
• Monitoring and observability tools (e.g. Datadog, Grafana, Prometheus)
• Distributed systems, parallel programming, and test automation
• Network security principles and best practices

Company Culture

We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!