Site Reliability Engineer
Job Summary
As a Site Reliability Engineer II, you will be a primary driver in the long-term management and stabilization of our Hybrid Cloud infrastructure.
Responsibilities
Hybrid Platform Standardization: Audit, harden, and standardize Unix (Solaris/AIX) and Linux (RHEL/Ubuntu) environments across both GCP Compute Engine and physical bare-metal servers.
Storage Engineering (Specialization): Architect and manage enterprise-grade SAN/NAS environments alongside GCP Cloud Storage/Persistent Disk. Optimize for low latency and high IOPS while ensuring all data-at-rest complies with our Annual Encryption Strategy.
Infrastructure Stewardship (DC Support): Serve as the engineering lead for our Eastern U.S. data centers; ensure hardware health, power redundancy, and physical security standards are enforced through code and automated checks.
Automation of Toil: Design and maintain robust automation pipelines (Ansible, Terraform, Python) to ensure configuration parity and eliminate drift between cloud and on-premises environments.
Vulnerability Management: Transition the fleet from a "vulnerable" state to a "reliable" one by establishing a sustainable, automated monthly patching cadence.
Unified Observability: Implement and scale a "single pane of glass" monitoring stack (Prometheus, Grafana, Loki) to provide real-time health metrics for the entire hybrid estate.
Incident Response & Post-Mortems: Participate in a sustainable on-call rotation. Lead Blameless Post Mortems for incidents involving cross-platform dependencies to ensure we "fix the system, not the person."
Qualifications
Bachelor's degree in Telecommunications, Computer Engineering, or related technical field
2–4 years of experience in mobile network operations or systems engineering roles
OS Internals: Deep proficiency in Linux (RHEL/Ubuntu) and Unix (Solaris/AIX) administration and kernel tuning
Cloud Proficiency: Hands-on experience with GCP (IAM, VPC, Compute Engine) or equivalent public cloud providers
Infrastructure as Code: Proven ability to manage complex environments using Terraform and Ansible
Storage Protocols: Proficiency in Fiber Channel, iSCSI, and NFS. Experience with enterprise arrays (NetApp, Dell/EMC, or Pure Storage) is highly preferred
Software Engineering: Strong scripting ability in Python or Go to build internal tools and automation
Security: Strong understanding of CVE lifecycles and cryptographic standards (AES-256)