Site Reliability Engineer

Position Overview

Proactively find system deficiencies, prioritize backlogs, and lead the team to correct issues before they impact users. Coordinate with development engineering teams and follow program processes to ensure controlled changes to production systems. Identify and implement automation, observability, and configuration updates throughout the system. Work as part of a fast moving highly diverse team across multiple projects simultaneously.

Required Experience/Qualifications

• Must be able to understand complex enterprise IT system architectures (hardware and software) with the ability to pinpoint the team’s focus areas and prioritizations to maximize impact.
• Must be a self-starter in a fast-paced environment and able to work with a multi-faceted technical team of engineers with a diverse set of skills at differing levels of experience.
• Establish processes and procedures for maintaining infrastructure configuration management across the enterprise to include automated system checks against the configuration managed baseline.
• Be sensitive and flexible to the needs and requirements of the customer.
• Experience with Linux system management, as this is the primary operating system, as well as other Red Hat enterprise services.
• Experience with VMware Cloud Foundations, and the overarching VMware hypervisor and management stack and services.
• Operate, and maintain physical switches, routers, IPS, IDS devices.
• Operate, and maintain a VMware NSX based SDN.
• Understand Kubernetes and micro-service based applications.
• Be able to author and maintain scripts and automation in a managed Git repository.
• Proactively identify, locate, mitigate, and resolve system issues.
• Document and present performance records and results.
• Document problems/issues via Jira based ticketing system/tracking log.
• Review and update all information security management system process and procedures (data/software).
• Preferred Experience/Qualifications:
• Experience with Ansible (or similar) infrastructure automation to deploy and configure standard baselines for physical devices and in a virtual environment (VMware and Linux).
• Utilize scripting for automating tasks, administration, data collection and reporting.
• This job requires the ability to write, test, debug, deploy, and maintain scripts.
• Able to audit and report system and performance logs.
• Able to automate, administer and maintain the environment through configuration management, version control, and backups with the use of scripting.
• Able to respond professionally, effectively, and efficiently to service requests.
• Able to prioritize multiple tasks, projects, and demands.
• Able to research and/or implement new technologies.
• Effective interpersonal and communications skills.
• Professionally convey system-wide performance information routinely via tools such as PowerPoint, Excel, Visio, etc.
• Train others to perform similar design and administrative tasks.
• Interact with vendors/users/customers and developers to understand needs and operational requirements that will impact development and testing activities.
• Examine any relevant change implementation, then report the changes to developers and testers welcoming feedback for future improvements.
• Able to solve technical problems involving a variety of integrated software and hardware platforms.
• Knowledge of or experience with the DoD Risk Management Framework (RMF) and National Institute of Standards and Technology (NIST) or similar best practices and security guidelines.
• Able to assist others with getting certifications, such as providing guidance, mentoring, sandboxes, or cooperation.

Special Requirements/Security Clearance

Please note that pursuant to a government contract, this specific position requires U. S. Citizenship status and a Secret security clearance, with an ability to obtain a TS/SCI. Security Clearance requirement will be specified in the Government's Task Order.

Benefits Overview

• Medical, Dental & Vision Coverage
• Wellness Program
• 401(k) Matching
• Disability (Short Term & Long Term)
• Employee Assistance Program
• Education & Training
• Generous Leave Policy (11 Federal Holidays, PTO, Military Leave, Bereavement and Jury Duty)