Site Reliability Engineer (Associate or Experienced)

At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth.

About the role

We are seeking a highly talented, motivated, and creative Site Reliability Engineer (Associate or Experienced) to join the Air Dominance Site Reliability Engineering team in Berkeley, MO. This role supports the reliable operation, maintenance, and continuous improvement of mission-critical developer platforms used by Air Dominance engineering teams. You will help operate and support tools such as GitLab, GitLab CI/CD runners, Jira, Confluence, PostgreSQL, Artifactory, and SonarQube.

Responsibilities

• Support day-to-day operation of GitLab, GitLab CI/CD runners, Jira, Confluence, PostgreSQL, and related developer tooling infrastructure
• Assist in the deployment and configuration of software development technologies, including build servers, version control systems, CI/CD pipelines, and automated testing frameworks
• Assist with cloud-based and on-premises infrastructure administration using approved Amazon Web Services (AWS), Microsoft Azure, Linux, virtualization, or container platform capabilities
• Monitor application, runner, database, storage, and host health using approved monitoring and alerting tools
• Triage and resolve routine service requests, access issues, pipeline infrastructure issues, and platform support tickets
• Assist with incident response during primary support hours and participate in after-hours support when required by mission need
• Help maintain operational runbooks, troubleshooting guides, architecture notes, and standard operating procedures
• Assist with backup monitoring, restore validation, patching, upgrades, and planned maintenance activities
• Support GitLab runner registration, runner health checks, runner queue troubleshooting, and basic capacity, KPI, and error budget reporting
• Create and maintain Infrastructure as Code (IaC), Ansible, and other scripts and automation to simplify infrastructure administration and software deployment under the guidance of more senior engineers
• Assist in setting up and maintaining development and production-like environments for developer tools and supporting application devices
• Assist delivery teams with information needed to establish and achieve SLIs, SLOs, SLAs, KPIs, and error budgets
• Support software development tool administration, maintenance, version upgrades, patch management, and integration between tools such as Jira, GitLab, Artifactory, Confluence, and SonarQube
• Contribute to metrics and dashboards that monitor system performance, software delivery health, and operational efficiency
• Follow approved change management, security, access control, and configuration management processes
• Collaborate with developers, project administrators, cybersecurity personnel, infrastructure teams, and program stakeholders
• Learn and apply Site Reliability Engineering practices, including incident management, service objectives, root cause analysis, automation, and continuous improvement
• Contribute to process improvements that help operationally field higher-quality end-to-end system software more frequently

Requirements

• Ability to obtain a US Security Clearance (US Citizenship required as a condition of employment; an interim and/or final U.S. Secret Clearance Post-Start may be required)
• Ability to obtain access to Special Access Programs (SAP)
• Bachelor's Degree
• 2+ years of experience with software development and/or troubleshooting software
• Experience with GitLab, Azure DevOps, and CI/CD (Continuous Integration and Continuous Delivery)
• Experience with designing and implementing scalable computing infrastructure for data solutions, including cloud architectures (AWS, Azure, Google Cloud)

Qualifications

• 5 or more years' related work experience or an equivalent combination of education and experience (Level 3)
• Linux system administration, software development, DevOps, DevSecOps, IT operations, or related technical work
• Experience or coursework with Python, Java, C#, C++, or similar programming or scripting languages
• Experience or coursework with Agile software development
• Experience using or supporting source control, issue tracking, documentation, or CI/CD tools
• Basic understanding of networking, operating systems, databases, software build processes, and secure system administration
• Ability to follow documented procedures and communicate technical status clearly
• Experience with GitLab administration, GitLab CI/CD, GitLab runners, or similar source control and CI/CD platforms
• Experience with Jira, Confluence, or other Atlassian administration and support activities
• Experience with PostgreSQL administration, SQL troubleshooting, backups, or restore procedures
• Experience writing scripts in Bash, Python, PowerShell, or a similar language
• Experience with AWS, Microsoft Azure, configuration management, Infrastructure as Code, Ansible, containers, virtualization, or cloud-native tooling
• Experience with Artifactory, SonarQube, Jenkins, or similar software delivery tools
• Familiarity with monitoring, alerting, logging, incident response, and operational metrics
• Familiarity with Agile software development and secure software delivery practices
• Ability to obtain Security+ certification
• Strong customer service mindset and ability to support engineering teams in a mission-focused environment
• Strong written and verbal communication skills

This position is expected to be 100% onsite in Berkeley, MO. Successful candidates must satisfy the Company's Conflict of Interest (COI) assessment process and complete a technical assessment as part of the selection process.

Pay

• Associate (Level 2): $99,450 - $134,550
• Experienced (Level 3): $126,650 - $171,350

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Benefits

The Boeing Company provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including:

• Health insurance
• Flexible spending accounts
• Health savings accounts
• Retirement savings plans
• Life and disability insurance programs
• Paid and unpaid time away from work

The specific programs and options available may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Schedule

This position is for 1st shift and requires US Citizenship. Relocation assistance is available based on candidate eligibility. Employer will not sponsor applicants for employment visa status.