Site Quality Manager
IFF · Memphis, TN · 2 days ago
On-siteQuality AssuranceFull-time
About the role
Are you ready to lead quality excellence and ensure the highest standards across manufacturing operations? IFF is a global leader in flavors, fragrances, food ingredients, and health & biosciences. We deliver sustainable innovations that elevate everyday products.
Where You’ll Make a Difference
- Lead and manage the Quality Control (QC) laboratory, overseeing daily operations, team performance, and resource allocation
- Establish, maintain, and continuously improve quality control systems, policies, and procedures to ensure compliance with internal and regulatory standards
- Define and implement sampling plans, testing methods, and laboratory protocols for raw materials, in-process materials, and finished products
- Direct QC testing activities and ensure accurate, timely analysis, documentation, and reporting of results
- Ensure compliance with Good Manufacturing Practices (GMP) and regulatory requirements across all laboratory and production support activities
- Partner with manufacturing, engineering, and supply chain teams to define and maintain quality standards and resolve quality-related issues
- Lead Root Cause Analysis (RCA) investigations and implement corrective and preventive actions for quality and food safety events
- Oversee food safety programs, including environmental monitoring, facility inspections, and issue mitigation (e.g., facility breaches, contamination risks)
- Lead customer audits, internal audits, and regulatory inspections, ensuring readiness and successful outcomes
What Makes You The Right Fit
- Bachelor’s degree in Chemistry, Biology, Food Science, or a related scientific discipline
- 10+ years of experience in quality control, quality assurance, or laboratory management within food, beverage, or chemical manufacturing environments
- Demonstrated experience managing QC laboratories, teams, and testing programs
- Experience with Safe Quality Food (SQF) audits and certification processes
- Strong knowledge of quality control methodologies, laboratory testing methods, and GMP requirements
- Experience leading Root Cause Analysis (RCA) and continuous improvement initiatives
- Proven ability to manage multiple priorities in a fast-paced manufacturing environment
- Strong communication and collaboration skills across cross-functional teams
- Ability to analyze data, interpret results, and make data-driven decisions
How Would You Stand Out?
- Experience leading food safety or environmental monitoring programs
- Knowledge of regulatory frameworks and customer audit expectations in food manufacturing
- Demonstrated ability to drive process improvements and quality culture initiatives
Why Choose Us?
- Opportunity to work in a global, innovation-driven organization
- Collaborative and inclusive team environment focused on excellence
- Exposure to end-to-end manufacturing and quality operations
- Career growth and development opportunities
- Access to a comprehensive benefits package including medical, dental, vision, 401(k) with company contribution, paid parental leave, vacation, holidays, and an annual bonus
- Ability to make a meaningful impact on product quality and food safety standards