Site Quality Manager

Key Responsibilities

• Lead, mentor, and develop a team of quality professionals, including direct management of quality engineers, supervisors, technicians, and auditors.
• Maintain and continuously improve the site's Quality Management System (QMS) in compliance with IATF 16949 requirements.
• Serve as the primary site quality representative during customer audits, third-party audits, and certification activities.
• Drive root cause analysis and corrective/preventive action initiatives utilizing tools such as 8D, 5 Why, Fishbone, PFMEA, and Control Plans.
• Partner with operations and engineering teams to reduce defects, improve process capability, and drive manufacturing excellence.
• Monitor and report key quality metrics including PPM, customer complaints, scrap, rework, internal nonconformance, and audit findings.
• Lead customer quality initiatives and ensure timely resolution of customer concerns.
• Collaborate with supplier quality teams to address quality issues and improve supplier performance.
• Support APQP, PPAP, and product launch activities to ensure successful introduction of new products and processes.
• Coordinate quality activities across multiple manufacturing sites when required and share best practices throughout the organization.
• Ensure compliance with customer-specific requirements and applicable regulatory standards.
• Foster a culture of continuous improvement, accountability, and operational excellence throughout the plant.

Qualifications

• Bachelor's degree in Mechanical Engineering, Manufacturing Engineering, Industrial Engineering, or a related field required; equivalent combination of education and experience will be considered.
• Minimum 5+ years of quality management experience within a manufacturing environment.
• Automotive manufacturing experience required.
• Proven experience managing direct reports and leading quality teams.
• Strong working knowledge of IATF 16949; certification or lead auditor experience preferred.
• Thorough understanding of APQP, PPAP, PFMEA, MSA, SPC, Control Plans, and Core Quality Tools.