Site People Generalist

Safety

• Read and understand the Crescent Safety Playbook – Doing it Safe.
• Monitor OSHA recordables to ensure proper documentation / compliance and root cause analysis.
• Assist site leadership with accident reporting and investigations.
• Participate in on-site safety committees.
• Establish a level of momentum for participation by everyone in performing safety sentinels/observations and training to JHA’s.

People

• Administer and analyze Voice of our People – annual themes.
• Ensure full cycle talent management.
• Ensure STAR is fully and fairly implemented across the operation.
• Brand Crescent as an employer where People can grow to their fullest potential.
• Cook up strategic initiatives that drive employee engagement and motivation and productivity.
• Monitor leveling up program to ensure alignment to the STAR process.
• Coordinate with talent partners to ensure services meet the needs of the operation.
• Communicate concerns pertaining to competitive landscape.

Productivity

• Ensure our performance management system is fully understood and is uniformly implemented within the operation.
• Effectively partner with operation leaders to manage people relations and provide guidance on complex people matters.
• Ensure SCARF is fully embraced within the operation- improving the motivation and engagement of all People.
• Aid in the development and tracking of training programs.

Quality

• Conduct orientations for all new hires.
• Analyze and audit the leveling up program to ensure, alignment, consistency and fairness.
• Aid leadership team to ensure all onboarding plans are scheduled and completed for all new hires.
• Oversee and monitor the assessment process.
• Data Integrity
• Timely and accurate people data reporting and records management.
• Analyze statistical data and reports to identify and determine areas of opportunity.

Customer Value

• Optimize site resources and people management by supporting, developing, and sustaining the site leadership goals and objectives.
• Aid in the implementation and site alignment to the STAR process and tools.
• Continually challenge and provide feedback on Crescent’s People policies.
• Understand and become knowledgeable about the concepts and various demands of the customer (know the business).
• Continually seek out opportunities to streamline the STAR process.
• Lead transformation within the operation.
• Foster Crescent excellence by cultivating and exemplifying People Group Leadership.

Financial

• Through Voice of the People – identify key areas for improvement in our work environment to enhance retention.
• Embrace innovation and technology, to eliminate all forms of waste.

Cultural Competencies

• Do It Right
  • Identifier and champion of change opportunities, adept at countering resistance to change and an advocate for continuous improvement.
  • Provide direction and rally the team impetus, forge teams.
  • Provides constructive performance feedback.
  • Willingness to make personnel changes.
  • Develops readiness for delegation to others and then does delegate to others.
  • Willing to take calculated risks.
• Do It Safe
  • Self-assured
  • Able communicator—good clarity, balanced talker and listener
  • Effectively assertive and able to handle conflict and confrontation situations
  • Solution blame oriented
  • Mixture of firmness and flexibility
  • Holds self and others accountable
• Do It Well
  • Systematic trainer, willing and able to develop people
  • Good work ethic, task focused and willing to extend extra effort
  • Able to follow structure where it exists and create structure where it does not
  • Resilient—able to deal with the unexpected, not easily flustered
  • Has sense of urgency
  • Follows up to ensure quality task completion

Work Environment / Physical Demands

• A fast paced environment, requiring SPG to adapt to continuous changes in Company, Customer and People needs.
• Ability to frequently sit, stand, walk, reach with hands and arm’s length, climb or balance, stoop, kneel, and crouch.
• Ability to regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds.
• Regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach, stoop kneel to install computer equipment kneel to install computer equipment.
• Ability to sit for extended periods of time at desk in traditional office environment.
• Ability to travel 25% to Crescent locations
• Regular, predictable attendance is required; including quarter-driven hours as business demands dictate.
• Specific vision abilities required by this job include close vision requirements due to computer work.
• Moderate noise (i.e. business office with computers, phone, and printers, warehouse traffic).

Management Reasoning and Organizational Skills

• High average to above average general intelligence, good common sense and an ability to learn and apply lessons from direct experience
• Practical problem solver
• Ability to anticipate and look ahead
• Mental agility and the capacity to handle an up-tempo work pace
• Idea generator
• Has viable administrative, organizational and time management skills
• Can shift focus as needed
• Thorough, accurate, detail-oriented
• Effective time management and ability to prioritize
• Exhibits big picture thinking and a combination of Short term and Long term (Strategic) thinking

Systems Usage

• UKG
• Office Suite (i.e. Outlook, Excel and Word)
• Vonage
• Telephone
• Scanners and Printers
• Greenhouse
• Checkr
• Docusign
• Quickbase

Performance Metrics and Trends

• Safety
• People
• Productivity
• Quality
• Customer Value
• Financial

Qualifications

• Education & Experience:
• Bachelors degree in related field or equivalent experience
• SHRM-CP certification
• Excellent communication skills, interpersonal skills, ethics, and cultural awareness
• Resourceful, problem-solving aptitude and thorough knowledge of HR procedures and policies
• Intermediate knowledge of MS Office, HRIS systems, and comfortable learning new technology systems as needed
• Preferred Qualifications:
• 3+ years’ hands on experience working as a generalist in a production / manufacturing services environment.
• Bilingual (English and Spanish) or (English and Hindi)
• Proven experience working in an HR department
• Natural interpersonal and communication skills
• Strong detail-oriented and resourceful mindset
• Knowledge of UKG
• Knowledge of HR federal laws and regulations
• Strong ability to collaborate and influence a team