Site Operations Manager - Commercial Audiovisual

Key Responsibilities

• Lead, mentor, and support AV Foremen across all active job sites.
• Set expectations for professionalism, efficiency, quality, and communication.
• Provide on-site coaching and technical guidance for Foremen, Leads, and installation technicians.
• Affirm workforce planning, crew assignments, and forecast labor needs.
• Maintain and enforce a high standard of AV installation quality across all projects.
• Perform regular jobsite walkthroughs to assess craftsmanship, progress, and adherence to engineering drawings and specifications.
• Ensure compliance with company installation standards, cabling practices, labeling, testing protocols, and commissioning requirements.
• Identify deficiencies early and work with Foremen to correct issues before they impact schedule or quality.
• Create, refine, and implement standard operating procedures for field operations, installation methods, quality control, and safety practices.
• Collaborate with Engineering, PMO, and leadership to streamline workflows and improve cross-department consistency.
• Introduce field processes that enhance predictability, reduce installation variability, and elevate field performance.
• Review and improve existing processes based on field feedback, project outcomes, and evolving industry standards.
• Promote a strong safety culture across all job sites.
• Ensure strict adherence to OSHA regulations, company safety protocols, and site-specific requirements.
• Conduct safety audits, toolbox talks, and recurring safety trainings.
• Investigate incidents, document findings, and implement corrective actions to prevent recurrence.
• Maintain up-to-date knowledge of safety compliance and ensure that all field staff follow best practices.
• Serve as the primary field liaison between Project Managers, Engineering, Warehouse/Logistics, and Foremen.
• Support planning for site logistics, installation sequencing, and material coordination to ensure efficient execution.
• Resolve field-level issues quickly to maintain project schedules.
• Review drawings, construction documents, and change orders to ensure correct field implementation.

Qualifications

• 7+ years of experience in commercial audiovisual installation, with at least 2–3 years in a supervisory or foreman capacity.
• Strong understanding of AV systems, cable infrastructure, DSPs, control systems, and commissioning practices.
• Proven ability to lead, motivate, and develop field teams.
• Experience creating or improving field procedures, workflows, or standards.
• Excellent communication, problem-solving, and organizational skills.
• Working knowledge of OSHA regulations and construction safety requirements.
• OSHA 30 certification required.
• OSHA 10 certification required for overseeing subordinate crews.
• Ability to travel between multiple job sites regularly.

Preferred Skills

• Experience managing large-scale or multi-phase commercial construction projects.
• CTS or CTS-I certification.
• Familiarity with major AV manufacturers such as QSC, Crestron, Biamp, and Shure.
• Ability to read and interpret AV drawings, schematics, and construction documents.
• Working knowledge of structured cabling (Cat6, fiber) and security systems (access control, surveillance).