Site Operations Manager

About the role

Freight Breakers provides managed labor services to support warehouse, distribution center, and cross dock operations. We are a North Carolina based company with operations from Pennsylvania to Texas.

Responsibilities

• Responsible for all account operations, including customer relations, management support, labor control, quality assurance, and safety.
• Coach, train, and develop a management team (e.g., on-floor coaching) and formal (e.g., written evaluation) job performance feedback while ensuring associate stability and retention.
• Develop and maintain an excellent line of communications with all management personnel (internal/external support).
• Maintain productivity, quality, and safety standards in compliance with customer and our company expectations.
• Drive continuous improvements in all areas of operations.
• Ensure associates comply with all company and customer policies and procedures.
• Track Payroll for all employees
• Manage an unloading team of 100-200 people
• Track attendance for all employees
• Track safety audit data

Requirements

• Excellent communications (written/verbal), interpersonal, organizational, and problem-solving skills.
• Minimal supervision, self-motivated and detail oriented.
• Proactive leadership abilities to direct managers, supervisors, leads and associates.
• Ability to work in a fast-paced environment with a flexible work schedule.
• Proficient in MS Office applications (Outlook, Word, Excel, PowerPoint) required.
• Previous experience managing a multiple shift operation preferred.
• Multi-Site management experience is a plus.
• Bachelor's Degree or equivalent work experience preferred.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule

Monday to Friday Weekends as needed