Site Operation Project Manager

United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition, each supported by tangible, best-practice programs. Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts.

About the role

The Project Manager supports projects from planning through completion by coordinating schedules, communicating with customers, organizing activities, and supporting project teams. This role ensures work is delivered on time, meets customer expectations, and follows company standards and safety protocols. The Project Manager serves as the main liaison between customers, internal teams, and leadership throughout the project lifecycle.

Responsibilities

• Coordinate daily project activities, including scheduling, resource planning, and site or service logistics.
• Serve as the primary point of contact for assigned customer projects to ensure clear and timely communication.
• Work with internal departments to review project requirements, confirm readiness, and address questions or issues.
• Monitor project timelines, milestones, and progress; promptly escalate risks or barriers to completion.
• Conduct site visits, project walk-throughs, or service reviews to verify quality and compliance with specifications.
• Track materials, equipment, or service needs for projects and coordinate availability with appropriate teams.
• Prepare and deliver status updates, progress summaries, and post-project documentation.
• Support issue resolution by coordinating resources and facilitating communication across teams.
• Ensure adherence to company policies, safety requirements, and customer or jobsite expectations.
• Build and maintain positive working relationships with customers, vendors, and internal stakeholders.
• Perform other duties as assigned.

Supervisory Responsibilities

This position has supervisory responsibilities.

Qualifications

• Minimum 2 Year / Bachelor’s Degree from a two-year college or technical school or equivalent combination of education and experience.
• 3–5 years of related experience and/or training.
• Proven leadership experience leading a diverse team to accomplish results.

Skills

• Strong communication and customer service orientation.
• Ability to collaborate effectively across teams and departments.
• Organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Willingness and ability to work on-site or at customer locations as needed.
• Problem-solving mindset with the ability to adapt to changing circumstances.
• Proficiency in standard office software (e.g., Outlook, Excel, Teams) and familiarity with project or scheduling systems.
• Valid driver’s license and ability to travel within the assigned region (travel requirements may vary based on project needs).

Physical Requirements

• Sit while answering phones or replying to emails.
• Use hands and fingers to handle, control, or feel objects, tools, or controls.
• Repeat the same movements when entering data.
• See details of objects that are less than a few feet away.
• Speak clearly so listeners can understand.
• Understand the speech of another person.
• Focus on one source of sound and ignore others.
• Hear sounds and recognize the difference between them.
• See differences between colors, shades, and brightness.

Benefits

All full-time employees working an average of 30 hours or more per week are eligible for the following benefits:

• Holiday & Paid Time Off (pro-rated for Part-Time employees)
• Medical/Pharmacy
• Dental
• Vision
• Employer-Paid Short-Term Disability
• Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
• Voluntary Employee Life & Accidental Death and Dismemberment
• Voluntary Spousal Life
• Voluntary Dependent Life
• Hospital Indemnity, Accident and Critical Illness
• Commuter/Transit Account
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account
• Health Savings Account
• 401(k) with employer match
• Employer-Paid Employee Assistance Program (EAP)
• Employee Discounts

Pay

Salary Range: $77,400.00 – $112,200.00 per year.