Site Observability Engineer

About the role

Bright Vision Technologies is seeking a Site Observability Engineer to join our dynamic team. This role is part of our in-house Statement of Work (SOW) engagement and is a 100% remote, full-time, direct W2 position.

Responsibilities

• Design and operate enterprise-grade observability platforms covering metrics, logs, traces, events, and synthetic monitoring
• Architect Prometheus / Thanos / Mimir, Grafana, Loki, Tempo, OpenTelemetry, and Datadog deployments for high availability and scale
• Define and enforce Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets, and build the dashboards and alerts that operationalize them
• Build alerting strategies that minimize noise, surface actionable signals, and integrate cleanly with on-call workflows in PagerDuty, Opsgenie, or similar tools
• Operate large-scale time-series and log storage platforms, balancing retention, query performance, and cost
• Design distributed tracing pipelines and help teams use traces to diagnose latency and reliability issues
• Develop self-service tooling, paved-road libraries, and templates that make adoption of observability standards easy for product teams
• Drive cost management and label-cardinality discipline across the observability estate
• Lead incident response readiness improvements through better dashboards, alerting hygiene, and post-incident analysis tooling
• Partner with SRE and platform teams to integrate observability into deployment pipelines, canary analysis, and progressive delivery workflows
• Evaluate and recommend observability vendors and open-source tools based on cost, capability, and operational maturity
• Mentor engineering teams on observability fundamentals, debugging techniques, and SLO-driven operations
• Maintain documentation, onboarding guides, and runbooks for the observability platform

Requirements

• Bachelor’s degree in Computer Science or a related field
• Five or more years of experience in SRE, platform engineering, or observability roles
• Deep hands-on experience with Prometheus, Grafana, and at least one major commercial observability platform such as Datadog, New Relic, or Splunk
• Strong understanding of OpenTelemetry, distributed tracing, and structured logging
• Proficiency in at least one general-purpose language such as Go, Python, or Java
• Experience operating high-cardinality, high-throughput metrics and log pipelines
• Strong understanding of SLOs, error budgets, and SRE principles
• Experience integrating observability with CI/CD and incident management tooling
• Solid grasp of Linux internals, networking, and container platforms
• Excellent communication and collaboration skills

Qualifications

• Preferred qualifications include experience with Thanos, Mimir, Cortex, Loki, or Tempo at scale, contributions to OpenTelemetry or observability open-source projects, familiarity with eBPF-based observability tooling, experience driving observability cost optimization initiatives, and exposure to regulated environments with audit-grade logging requirements