Site Merchandising Coordinator
About the role
Comfrt is one of the fastest-growing direct-to-consumer brands, dedicated to blending mental wellness, inclusivity, and elevated comfort into every piece we create. Our mission goes beyond clothing — we strive to build a community where everyone feels supported and seen.
Responsibilities
- Site Operations & Product Management
- Assist with daily Shopify and TikTok Shop operations, ensuring site stability and seamless user experience.
- Set up, QA, and launch new products accurately and on schedule on Shopify Plus and TikTok Shop.
- Maintain and audit product catalog data, including descriptions, imagery, sizing, inventory, and filters.
- Troubleshoot site issues and coordinate with developers, vendors, or internal teams for resolution.
- Digital Merchandising & Campaign Execution
- Assist with execution of digital merchandising strategies, with the goal of optimizing the customer experience to increase sales and improve conversion rates.
- Absorb and execute campaigns including promotions, seasonal updates, and landing pages.
- Support QA for all campaign changes, updates, and deployments.
- Analyze site and product performance to inform merchandising and marketing decisions.
- Absorb other Ecommerce initiatives across cross-channel auditing, SEO, creative optimization and competitor research.
- Cross-Functional Collaboration & Operations
- Partner with Marketing, Creative, and Ops on campaign planning and execution.
- Cook up accurate inventory and order fulfillment with warehouse and operations teams.
- Collaborate with Customer Experience to resolve online order or product data issues.
- Absorb support for ad-hoc ecommerce projects and manage relationships with vendors or service providers.
- Collaborate with the Tech team to identify and resolve bugs and QA new features.
- 1–3 years of ecommerce or digital merchandising experience; DTC/fashion experience a plus.
- Hands-on experience with Shopify Plus and ecommerce CMS tools; familiarity with Asana or Monday.com preferred.
- Highly organized with strong attention to detail and ability to manage multiple projects.
- Analytical, solution-oriented, and able to follow through independently.
- Strong communication skills and ability to collaborate across teams.
- Proficient in Excel/Google Sheets and standard office tools.
- Self-starter who thrives in a fast-paced, remote environment.
- Inquisitive and interested in growing overall digital knowledge.
- Proficiency in Google Analytics and strong understanding of ecommerce KPIs.
Requirements
Benefits
Join Comfrt and enjoy Comfrt benefits such as generous paid time off, company-covered health insurance, 5% 401k match, and discounts on all Comfrt products!
Pay
Competitive salary commensurate with experience.
Schedule
Full-time position with flexible work hours.
Qualifications
None specified.
Skills
None specified.
Company Culture
Be part of a purpose-driven company that’s shaping the future of comfort and mental wellness. Work in a supportive, creative environment where your ideas and growth are valued. Enjoy Comfrt benefits such as generous paid time off, company-covered health insurance, 5% 401k match, and discounts on all Comfrt products! Join a passionate team making an impact on exciting projects, all while enjoying the flexibility and collaborative support of a fully remote environment.
Equal Opportunity Employer
We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.