Site Merchandising Associate - Rugs

What You Will Do

• Ensure data consistency across all customer touchpoints and devices
• Establish best practices based on competitive landscape and assist in promotion execution, brand shop execution, and facet and browse optimization
• Optimize product detail pages, including size and fit information, attribution, tagging, page layout, images, reviews, and CGC
• Manage taxonomy optimization, including header fly-outs and left-hand navigation; collaborate with SEO and UX teams to develop best practices
• Optimize on-site search by addressing failed search terms and acting on trending phrases and key brands
• Enhance event execution by optimizing promo codes, PWPs, GWPs, sequencing, and boosting
• Drive affiliate and SEM performance through weekly submissions of top-performing offers
• Identify online opportunities to increase sales, conversion, and profit performance
• Collaborate with merchant teams to understand business strategy, objectives, and priorities
• Prepare and present quarterly business reviews (QBRs) to optimize taxonomy and search strategies, including competitive deep dives; provide insights and strategies for the best online experience
• Foster strategic cross-functional relationships with merchants, marketing, creative production, production, and internal site merchandise partners to leverage resources and establish best-in-class event execution
• Seek opportunities to grow the business by improving the customer shopping experience through innovation and competitive analysis
• Work with business intelligence, experimentation, and relevancy teams to understand and develop comprehensive strategies for site audits
• Assist with training and developing assistants and trainees on the team; share best practices across site merchandising to support overall team growth
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Skills You Will Need

• Collaboration: Collaborate with merchant teams to understand business strategy, objectives, and priorities
• Presentation Skills: Prepare and present quarterly business reviews (QBRs) to optimize taxonomy and search strategies, including competitive deep dives; provide insights and strategies for the best online experience
• Technical Communication: Effectively share technical information, communicate technical issues, and solutions to all levels of the business
• Cross-Functional Relationship Building: Foster strategic relationships with merchants, marketing, creative production, production, and internal site merchandise partners to leverage resources and establish best-in-class event execution
• Innovation and Competitive Analysis: Seek opportunities to grow the business by improving the customer shopping experience through innovation and competitive analysis
• Data Analysis: Work with business intelligence, experimentation, and relevancy teams to understand and develop comprehensive strategies for site audits
• Project Management: Ability to juggle multiple projects, identify primary and secondary objectives, prioritize time, and communicate timelines to team members
• Product/Project Ownership: Ability and desire to take ownership of products and projects
• Creative and Strategic Thinking: Ability to think creatively, strategically, and technically
• Technical Proficiency: Knowledge of MS Office computer programs is required

Qualifications

• Bachelor's degree or equivalent work experience in a related field
• 3-5 years of direct experience
• Ability to perform essential job functions such as communication, collaboration, and use of office and computer systems
• Ability to access and review written and electronic information, and to move within the work environment and interact with workplace materials as needed to carry out job responsibilities
• Able to work a flexible schedule based on department and company needs

Benefits

• Comprehensive health and wellness coverage (medical/vision/dental/life/disability insurance)
• 401(k) match
• Paid time off and eight paid holidays
• Merchandise discounts
• Performance-based incentives/bonuses
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement
• Continuous learning and leadership development opportunities
• Colleague Resource Groups and volunteer opportunities