Site Manager (PT)

About the role

The Old Town School of Folk Music is seeking a part-time Site Manager to oversee activities and ensure safe operations in OTS buildings at our Lincoln Square and Lincoln Park locations. This role serves as an ambassador and advocate for the School.

Responsibilities

• Manage program operations for the assigned shift.
• Ensure compliance with all OTS safety and operational protocols.
• Address concerns directly as they arise and report issues to Operations and Education team managers.
• Serve as a resource for teachers.
• Ensure set up and break down of assigned location(s) as needed in accordance with OTS protocols, including signage.
• Manage the check-in process and direct participants to their locations.
• Track attendance and monitor the number of participants and caregivers where appropriate.
• Coordinate with operations management, program management, customer service, and maintenance staff as needed.
• Oversee volunteer staff where appropriate.
• Ensure rooms have all the necessary equipment and teaching implements.
• Secure property and open/close building as needed.
• Ensure building and rooms are in good order at the end of the shift and that equipment is returned to its appropriate place.
• Set alarm as needed.
• Assist with administrative tasks as assigned, such as room reservations and data entry.

Requirements

• Experience managing events.
• Experience with customer service and setting boundaries with participants.
• Experience working with children preferred.
• Familiarity with Google Suite.
• An understanding of COVID-19 safety protocols.
• Strong detail orientation and interpersonal skills.
• Ability to think on one’s feet and adapt to changing situations.
• Ability to carry out emergency protocol in event of fire, inclement weather, or other crises.
• Access to a personal smartphone during shift.
• Available to work evenings and weekends.

Physical requirements

• The position requires the ability to see, hear, sit, stand, walk, reach, push, and pull.
• Must be able to lift up to 15 pounds regularly and 30 pounds occasionally.

Pay

$19.20/hour.

Benefits

• Discounts at the School.
• Some voluntary benefits available for part-time employees.

About Old Town School of Folk Music

Chicago's Old Town School of Folk Music (“OTSFM”) is the largest community school of the arts in the U.S. and a non-profit organization committed to celebrating American music and global cultures. Founded in 1957, Old Town School provides various music, dance, and arts courses to people of all ages, abilities, and backgrounds. The School offers broad access to more than 700 weekly class offerings, private lessons, and over 400 concerts and community events per year. Old Town School operates two campuses in Chicago's Lincoln Square and Lincoln Park neighborhoods, featuring world-class concert halls, classrooms, an award-winning music store, and a music resource center. Online classes were introduced in 2020, reaching students from nearly every state and a dozen countries. Children's classes are also held at several suburban satellite locations.