Site Manager MIA

About the Role

Global K9 Protection Group LLC is looking for a dedicated and passionate Site Manager to serve as an integral part of the GK9PG Team. This full-time, salary-exempt position is the first line supervisor for all GK9PG employees at the site and serves as the primary client interface at the leadership level.

Responsibilities

• Maintains and manages scheduling for personnel and training to meet CETA and training requirements (two weeks in advance for all schedules).
• Facilitates badging where required and performs functions of the signatory authority for the company at the site.
• Provides travel assistance and reviews subordinate’s travel requests.
• Manages GK9PG equipment and property (computers, phones, diopters, expendable supplies, SCI, etc.); maintains/updates inventory with GK9PG Logistics Section; initiates reorder or purchase procedures as required.
• Manages training and compliance, ensuring annotation in GlobalView.
• Reviews a percentage of site videos per week/month and ensures annotation in GlobalView.
• Ensures explosive inventory is performed per shift (monthly for employee low explosives; per use, monthly, and quarterly for high explosives per company explosives policy).
• Ensures ATF compliance and monitors/schedules required certification training dates.
• Reviews GlobalView inputs of subordinates for accuracy and completeness.
• Consults with Area Manager on subordinate discipline and counsels subordinates as required.
• Performs Paycom duties: monitoring employee punches, timecard verification, PTO, managing overtime, and developing work/training schedules (two weeks in advance).
• Enforces handbook policy and GK9PG/TSA policies and procedures for the site.
• Manages customer relationships at the warehouse level and assists with coordinating new customer implementation.
• Facilitates new employee orientation and OJT requirements.
• Cascades and disseminates corporate-level communication to site-wide personnel.
• Responsible for overall site growth, customer satisfaction, and acquisition.
• Serves as the first level of compliance accountability for the site.
• Provides site-specific input to the Regional Director of Cargo Operations as required.
• Manages site or client-specific training as required.
• Enforces monthly K9 maintenance/preventive medication and ensures annotation in GlobalView.
• Performs QA/QC audits: reviews 20% of site videos per week and ensures all team videos are uploaded.
• Reviews training and utilization records of subordinates for accuracy and completeness.
• Monitors required recertification dates of assigned K9 teams with Regional Director of Cargo Operations & Director of K9 Training.
• Coordinates start-ups/demos as part of business development.
• Participates in scheduled weekly briefings/meetings with HQ as requested.
• Conducts OJT for newly assigned teams.

Qualifications

• Ability to obtain and maintain an Employee Possessor license through ATF.
• Excellent interpersonal skills with the ability to establish and maintain effective working relationships.
• Ability to balance team and individual responsibilities; contributes to building a positive team spirit.
• Effectively communicates customer-related issues with the operations team and devises ways of improving the customer experience, including resolving problems and complaints.
• Able to lead others with tact, respect, and professionalism.
• Ability to reach across organizational lines to integrate and streamline essential functions.
• Strong communication skills, both verbal and written.
• Ability to create, maintain, and prepare records and reports.
• Able to perform tasks with minimal or no oversight.
• Strong organizational, time management, and analytical skills.
• Must be able to prioritize and multitask effectively to complete work in a timely manner.
• Able to identify problems, suggest and implement solutions, and react to change with a high degree of attention to detail and foresight.
• Able to work outside normal business hours, including weekends, as needed.
• Mentors, inspires, and champions employees for continued growth and development.