Site Manager, Louisville, #338
Gopuff · Louisville, KY · 1 mo ago
On-siteInformation TechnologyFull-time
Responsibilities
- Plans, directs, and is accountable for all facility operations including, deliveries, inventory, equipment, and systems.
- Drives improvements to key performance indicators (KPIs) such as: Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order.
- Trains and coaches associates in the facility to work safely while following all standard work and processes.
- Accountable to drive the financial performance of the site by ensuring that budgeted productivity, labor, and other expenses are achieved.
- Ensures compliance with Gopuff and legal policies, procedures, and regulations for the warehouse by analyzing and interpreting reports.
- Implements and monitors Safety and Human Resource compliance, asset protection, safety controls, oversees the safety of our people and products, operational and quality assurance reviews.
- Create and implement plans to improve performance, providing direction and guidance on executing Company programs and directing the management team in ensuring confidentiality of information, documentation and assigned records.
Qualifications
- 6+ years of experience with a fast-paced environment and leading a blended workforce of W2 and 1099 employees.
- Retail, grocery, military, restaurant or equivalent experience.
- Bachelor’s degree, preferred.
- Strong written and verbal communication skills.
- Strong skills with conflict resolution.
- Strong skills with team development and engagement.
- Proficiency in computer usage, email, and Google Suite.
- Ability to lead in an ever-changing environment.
- Proven track record of being a change agent with improving processes and efficiencies.
- Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends and/or holidays as needed by the business.
- Ability to stand, bend, reach and walk during shifts.
- Ability to lift up to 49 pounds.
Benefits
- Medical/Dental/Vision Insurance (for full-time employees).
- 401(k) Retirement Savings Plan.
- 25% employee discount & FAM Membership.
- Vacation and Sick Time for eligible employees.
- EAP through AllOne Health (formerly Carebridge).