Site Manager - Healthcare

Lead with purpose, inspire teams, and improve patient care in a fast-paced, multidisciplinary clinic environment. Noble Community Clinics is seeking a collaborative healthcare leader to oversee daily operations and foster a culture of service excellence, accountability, and continuous improvement.

About Noble Community Clinics

Noble Community Clinics is a Federally Qualified Health Center (FQHC) dedicated to improving access to high-quality, integrated healthcare throughout Wisconsin. Our mission is to respond to community needs by providing quality, integrated healthcare that nurtures well-being for all. Our core values include listening to understand, solving problems together, bringing out the best in people, and finding a better way.

Responsibilities

• Clinic Operations
  • Lead the day-to-day operations of the clinic to ensure efficient, patient-centered care.
  • Coordinate clinic workflows, staffing, and daily operational priorities.
  • Support organizational initiatives and operational excellence.
  • Promote a culture of teamwork, accountability, and exceptional service.
• Team Leadership
  • Supervise, coach, mentor, and develop clinic staff.
  • Create and manage staff schedules while monitoring staffing needs.
  • Support onboarding, orientation, and ongoing employee development.
  • Foster a collaborative, positive, and engaging workplace culture.
• Patient Experience
  • Champion patient-centered care and service excellence initiatives.
  • Support AIDET observations, patient rounding, and service recovery efforts.
  • Address patient concerns and identify opportunities to improve satisfaction and access.
  • Help create an outstanding experience for every patient, every visit.
• Financial & Operational Management
  • Oversee payroll processes and operational resource utilization.
  • Monitor expenses, supplies, equipment, and site resources.
  • Support achievement of operational and financial goals through responsible stewardship.
• Quality & Compliance
  • Monitor clinic performance and quality improvement initiatives.
  • Identify opportunities to improve workflows and operational efficiency.
  • Ensure compliance with regulatory requirements including HIPAA, OSHA, CLIA, DHS, VFC, and organizational policies.
  • Promote a safe, compliant, and secure healthcare environment.
• Collaboration
  • Partner with providers, clinical leaders, and support departments to achieve organizational goals.
  • Serve as a resource for operational questions and service-related concerns.
  • Build strong relationships across departments and promote effective communication.

Requirements

• Three (3) or more years of management experience in a healthcare environment.
• Basic Life Support (BLS) Certification (or ability to obtain within the required timeframe).
• Proficiency with Microsoft Office Suite.
• Excellent leadership, communication, organizational, and analytical skills.
• Ability to effectively lead, coach, mentor, and develop employees.
• Ability to manage multiple healthcare service lines while maintaining a high level of operational excellence.
• Ability to travel between clinic locations as needed and occasionally outside the service area.

Qualifications

Preferred: Bachelor's degree in Healthcare Administration, Business Administration, Nursing, Public Health, or a related field. Equivalent combinations of education and relevant leadership experience will also be considered.

Benefits

• Competitive salary.
• 20 days of PTO (accrual starts on day one).
• 8 paid holidays.
• Medical, dental, and vision insurance.
• 401(k) with up to 5% employer match.
• Employer-paid life insurance and short- and long-term disability.
• Professional development/CE benefits.

Schedule

Monday–Friday, 7:00 AM–5:00 PM.

Why Join Noble?

At Noble Community Clinics, you'll join a mission-driven organization where your leadership directly impacts the health of our communities. We are committed to supporting our employees through professional development, collaboration, and a workplace culture where everyone can thrive.