Site Manager - Denver

About the Role

BuzzAttack Denver is set to open its doors in October 2026, and we're looking for someone dynamic and driven to run the show as Site Manager. You'll be the engine behind the site: running day-to-day operations, making sure every guest walks away with a great experience, and keeping the whole site running like clockwork. You'll also build and lead the team, hiring, training, and coaching game masters who know how to create unforgettable moments.

Location and Start Date

Late September 2026 in Denver, CO. Note, this is not a remote job.

Responsibilities

• Operational & Experience Management:
  • Lead the day-to-day operations of the venue, ensuring the highest service quality and guest satisfaction.
  • Manage, schedule, and delegate responsibilities to on-site staff.
  • Ensure daily staff timecards and staff reports are accurate.
  • Run different sessions during the week, setting an example for the on-site staff.
  • Ensure all experiences run smoothly and on time with minimal disruptions.
  • Maintain show elements, equipment, and overall facility cleanliness and readiness, arranging service calls when needed.
  • Coordinate and manage end-to-end execution of corporate and private events, from inbound requests and bookings to execution.
  • Implement and uphold safety procedures to protect guests and staff.
  • Oversee compliance with all local, state, and federal regulations and requirements.
  • Complete detailed daily show reports and incident reports as needed.
• Budget & Business Management:
  • Manage an efficient operations budget, tracking costs, staffing, maintenance, and consumables.
  • Prepare and deliver regular performance and budget reports.
  • Identify and implement cost-saving strategies while maintaining exceptional customer experience.
  • Assess key business metrics, such as labor efficiency, revenue per visitor, and profitability.
  • Oversee inventory control and reorder supplies as needed.
• Community Development & Customer Service:
  • Develop programming ideas to drive attendance and revenue (e.g., special events, corporate partnerships).
  • Manage group bookings strategy, including inbound and outbound lead generation.
  • Maintain a customer-first culture, ensuring exceptional guest interactions.
  • Monitor and improve customer satisfaction through guest feedback.
  • Collaborate on promotional initiatives and local outreach efforts.
  • Act as the public face of the venue, ensuring brand consistency.

Requirements

• 3-5+ years of experience in operations, hospitality, entertainment/attractions, or related industry.
• Knowledge of or passion for live entertainment; experience in live events or theme parks is a plus.
• Experience driving group sales, from responding to inquiries to pursuing new leads.
• Understanding of budgeting and expense control.
• Leadership and management skills with strong communication abilities.
• Excellent planning and organizational skills; ability to manage multiple priorities.
• Friendly, energetic, and problem-solving personality.
• Comfortable with technology and basic troubleshooting.
• Able to stand for extended periods, commute reliably, and work flexible schedules (evenings, weekends, holidays).
• Proficiency in Google Suite (Sheets/Excel).
• Commitment to equity, diversity, inclusion, and accessibility.

Benefits

• Opportunity to impact a high-growth global category leader.
• 40% discount on all Fever events and experiences.
• Private health insurance.
• Gympass Membership.
• Responsibility from day one and professional/personal growth.
• Great work environment with a young, international team.

Compensation: $65,000 base salary + up to $10,000 annual performance-based bonus.