Site Manager

About the Role

Ride the Wave to a New Career as a Site Manager with Tsunami Express Car Wash! At Tsunami Express, we’re committed to making sure every guest and every team member leaves with more than just a clean car—we want them to leave with a smile. We’re building a team‑driven culture where innovation, growth, and customer experience are at the heart of everything we do. As a Site Manager, you’ll lead a positive, motivated team focused on delivering a premium, seamless customer experience — and have fun doing it.

Responsibilities

• Drive performance by using data, metrics, and technology to optimize site operations.
• Lead daily operations, including opening/closing procedures, scheduling, staffing, and performance tracking.
• Hire, train, and develop high‑performing team members.
• Grow revenue by increasing membership sales, retention, and overall site profitability.
• Deliver exceptional customer experiences and resolve issues with a customer‑first mindset.
• Maintain a clean, safe, and fully operational site, overseeing equipment upkeep and basic maintenance.
• Engage the local community through B2B partnerships, marketing initiatives, fundraisers, and Chamber involvement.
• Create a positive, accountable, and team‑driven culture.

Requirements

• A genuine smile and a strong, positive leadership presence.
• Proven leadership, supervisor, or management experience.
• Strong communication, coaching, and organizational skills.
• Mechanically inclined and comfortable working with equipment and troubleshooting.
• Reliable, dependable, and results‑driven with a strong work ethic.
• Ability to thrive in a fast‑paced, operations‑focused environment.
• Willingness to work outdoors in all weather conditions.
• Prior car wash, retail, hospitality, or service industry experience (preferred but not required).
• A strong customer‑first and team‑first mindset.

Benefits

• Competitive base salary plus monthly performance bonuses for high‑performing Site Managers.
• Employee discounts on services and products.
• Flexible scheduling and paid time off (PTO).
• Health, dental, and vision insurance.
• Paid training and career growth – many future leaders advance from the Site Manager role.
• Strong, team‑oriented culture focused on leadership development, accountability, and customer excellence.

Schedule

• Shifts generally 8–10 hours.
• Mix of weekdays, evenings, and weekends based on business needs and site demands.
• On‑call availability required to support operations as needed.
• Full‑time role, typically 45+ hours per week.