Site Manager
Position Summary
We are seeking a professional and customer service focused Site Manager to join the Opensity Solutions team at our law firm client's downtown office. In this pivotal role you will provide various administrative support which may include copy, print, mail, hospitality, facilities and receptionist services.
Essential Job Responsibilities
- Serves as the principal liaison between Opensity Solutions, the client’s administration and the site employees
- Provides elevated concierge-style customer service to all end-users of Opensity's services
- Provides onsite leadership with the Opensity Solutions team, and encourages staff development in their careers
- Continuously looks for opportunities to increase the efficiency of our on-site operations
- Setseks for opportunities to increase our capabilities and makes recommendations to the key contact
- Demonstrates proficiency in explaining all products, services, turnaround times, delivery schedules and guarantees to the client
- Recruits and interviews potential Opensity Solutions candidates for available positions at the site
- Hires, trains, manages, and evaluates all personnel assigned to the site
- Schedules personnel to ensure compliance with performance standards and makes sure contracted hours of operation are covered without incurring overtime
- Compiles, collects, and reporting for all data necessary to provide the client with monthly management reports
- Displays high ethical standard, integrity, work ethic, and loyalty
Qualifications & Requirements
- High School Diploma or equivalent
- Previous management experience in a client service oriented field, preferably in a professional office environment
- Detail oriented with good verbal and written communication skills, with the ability to resolve complaints
- Strong initiative required; ability to work independently with minimal direct supervision
- Working knowledge of Microsoft products such as MS Word, Excel, and Outlook
- Ability to lift or move 40 lbs. or greater
- Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
- Ability to walk, bend, kneel, stand or sit for an extended period of time
The Compensation Range
The Compensation range for this role is 60,000 to 72,000 USD per year and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.
About the Role
Opensity Solutions provides modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.
Benefits
Opensity is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
Pay
The actual compensation within the range will be dependent upon the individual's location, skills, experience and qualifications.
Schedule
Details on the schedule will be provided during the interview process.