Site Manager

Overview

We’re looking for a hands-on Site Manager to lead a team of 5 across Office Services, Hospitality, Workplace Services, and Facilities. This role is responsible for delivering a high-quality, seamless workplace experience while driving operational efficiency and team performance.

What You’ll Do

• Lead day-to-day site operations across multiple service lines
• Ensure service excellence, meeting client expectations and performance targets
• Build strong client relationships and act as a trusted point of contact
• Identify and implement process improvements and service enhancements
• Maintain a polished, “tour-ready” environment at all times
• Oversee reporting, compliance, and operational metrics
• Coach, develop, and manage team performance, training, and engagement

What You Bring

• 5+ years of experience in Office Services or Workplace Operations
• Experience in outsourced/managed services environments preferred
• Legal industry experience is a plus
• Proven ability to lead teams in a fast-paced, client-facing setting
• Strong technical skills (Microsoft Office, Google Workspace, A/V)
• Professional presence with excellent communication skills

Why Join

This is a visible, high-impact role where you’ll influence both client experience and team performance. If you thrive in a dynamic environment and enjoy balancing operations, people leadership, and client engagement, this role offers the opportunity to make a meaningful impact.

Opensity is an Equal Opportunity Employer

We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination. Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.