Site manager

About the role

Manages a company-owned IBS store to generate increased ROI, improved market penetration and provide excellent customer service. Hires and develops quality personnel, sets high performance standards, and uses company-training resources to ensure the efforts and accomplishments of employees are recognized.

Responsibilities

• Maintains store sales performance on a daily, weekly, monthly and year-to-date basis.
• Solves problems effectively and develops good customer relations.
• Supervises and coaches store employees, recognizing both good and unacceptable performance.
• Ensures proper processes and procedures are utilized to minimize inventory shrinkage.
• Maintains a safe work environment and ensures required HazMat training occurs in a timely fashion.
• Works to minimize employee time loss due to Worker’s Compensation injuries.
• Supports and implements all IBS NAPA programs, operational or marketing based.
• Builds relationships and negotiates with non-NAPA vendors on pricing, inventory and service.

Requirements

• High School Diploma or equivalent required.
• Technical school and/or college degree preferred.
• Demonstrated leadership in the automotive after-market service industry, preferably in an automotive parts department, dealership, jobber or retail establishment.
• A working knowledge of the organization(s) the store services.
• High character and fair dealings with both employees and customers.
• Strong leadership to create a high-performance team via customer focus, open communication, willingness to coach and provide feedback.
• Personal drive, self-motivation, and initiative to accomplish company goals.
• Enjoy working in a fast-paced setting and have the ability to work calmly under pressure.
• Ensure proper maintenance and protection of Company store facilities, equipment, inventory and other physical assets of the Company.
• Willingness and ability to learn.
• Analytical problem-solving skills.
• Ability to operate TAMS point-of-sale system and cataloging.
• Able to use adding machine and process cash, check, and credit card transactions.

Qualifications

• HS Diploma or equivalent required.
• Technical school and/or college degree a plus.
• Leadership in the automotive after-market service industry, preferably in an automotive parts department, dealership, jobber or retail establishment.
• Working knowledge of the organization(s) the store services.
• High character and deal fairly with both employees and customers.
• Strong leadership to create a high-performance team via customer focus, open communication, willingness to coach and provide feedback.
• Personal drive, self-motivation, and initiative to accomplish company goals.
• Enjoy working in a fast-paced setting and have the ability to work calmly under pressure.
• Ensure proper maintenance and protection of Company store facilities, equipment, inventory and other physical assets of the Company.
• Willingness and ability to learn.
• Analytical problem-solving skills.
• Operate TAMS point-of-sale system and cataloging.
• Use adding machine and process cash, check, and credit card transactions.

Skills

• Customer Service
• Inventory Management
• Leadership
• Problem Solving
• Teamwork
• Training
• Workplace Safety

Benefits

• Comprehensive health insurance
• Paid time off
• Professional development opportunities

Pay

• $XX.XX - $XX.XX per hour

Schedule

• Monday through Friday, 8:00 AM - 5:00 PM

Company

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.