Single-Family Product Owner, Manager

About the role

The Single-Family Product Owner Manager helps develop and execute the product vision and strategy in partnership with business drivers/sponsors. They provide feedback to the team and support the product vision. They communicate product objectives and 'the story' to stakeholders and the team. They support the end-to-end product strategy from inception and help determine business value once a solution enters production. They ensure customer-driven design by considering user pain points, usability test results, market and industry knowledge, and ongoing research to deliver a well-positioned product.

Responsibilities

• Receives assignments in the form of objectives and works with available resources to meet schedules and goals.
• Provides guidance to direct reports and team members within established company policies.
• May recommend changes to procedures that affect the immediate team or section.
• May aid in the development of business objectives for a section or department.
• Works on issues of moderate scope where analysis of situations or data requires evaluation of a variety of factors, including an understanding of current business trends.
• Acts as an advisor to team members to help meet schedules and resolve technical and operational problems.
• May assist in developing schedules and performance requirements; may support budget responsibilities.
• Manages the coordination of activities for a team or section.
• Requires the ability to influence others to accept practices and approaches.

Requirements

College Degree or equivalent experience; advanced studies/degree preferred. 8 - 10 years of related product, risk, fraud, or operational experience; 2+ years in a management, leadership, or influential role. Experience working across matrixed organizations and supporting cross-functional delivery. Ability to convert compliance or fraud risk challenges into actionable product strategy. Proven ability to communicate vision, roadmap, and value clearly to diverse partners. Experience with operations systems and workflow; ideally within fraud detection, case management systems, analytics, or compliance technology a plus. Skilled in market analysis, trend identification, and modern product management practices.

Qualifications

College Degree or equivalent experience; advanced studies/degree preferred. 8 - 10 years of related product, risk, fraud, or operational experience; 2+ years in a management, leadership, or influential role. Experience working across matrixed organizations and supporting cross-functional delivery. Ability to convert compliance or fraud risk challenges into actionable product strategy. Proven ability to communicate vision, roadmap, and value clearly to diverse partners. Experience with operations systems and workflow; ideally within fraud detection, case management systems, analytics, or compliance technology a plus. Skilled in market analysis, trend identification, and modern product management practices.

Skills

Curiosity about operational inefficiencies, fraud patterns, and emerging threats. Data-driven mindset with strong analytical reasoning. Persistence and adaptability when navigating ambiguity. Empathy for investigators, analysts, and end-users—ensuring product decisions solve real problems.

Benefits

Comprehensive total rewards package including competitive compensation and market-leading benefit programs. Annualized market-based salary range of $141,000 - $211,000. Eligible to participate in the annual incentive program.

Pay

Final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.

Schedule

Full time. FLSA Status: Exempt.