Silos Baking Co. - Bakery Host

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintain a calm and friendly demeanor during periods of high volume
• Anticipate guest needs and provide exceptional guest service
• Perform cash wrap and point of sale duties in an efficient and timely manner
• Educate guests by presenting and explaining the menu and answering questions
• Prepare and sell food and drink products by following approved recipes, preparation, and cooking or baking techniques; ensuring that all equipment is properly utilized per recipe and safety guidelines
• Prepare ingredients for each recipe by chopping, dicing, slicing, washing, and using additional techniques as needed
• Handle, prepare, and store food in ways that prevent foodborne illnesses and ensure compliance with all food safety standards
• Finish all product to specific visual requirements in accordance with Magnolia standards
• Communicate with management regarding status of products, quality control issues, problems with equipment, or unusual conditions; adhering to established loss prevention and inventory control procedures
• Maintain a clean and safe work environment
• Evaluate and modify processes in order to improve efficiency and quality of service
• Contribute to a positive team environment, including giving and receiving feedback and assisting in other Silos Foods entities as needed

COMPETENCIES

• Teamwork: Contribute to a team environment supporting diversity, equity, inclusion, and belonging. Work effectively with others, be a team player and contribute toward team goals.
• Critical Thinking: Identify and communicate challenges in day-to-day activities.
• Expertise: Eye for detail, accuracy, and complete all tasks in a timely manner. Willingness to learn and adapt to new processes and technologies.
• Communication: Actively engage in listening to teammates and guests and be open to feedback from guests, peers, and management.
• Guest Focus: Ability to proactively understand and meet guest needs, ensuring a personalized and guest-centric experience.
• Strategy and Goal Setting: Approach change with positivity and curiosity. Know your role in achieving team goals.

PHYSICAL DEMANDS

• While performing the duties of this job, the employee operates in a fast-paced kitchen environment.
• The employee routinely uses sinks, ovens, and tools to clean kitchen appliances.
• The employee is frequently exposed to hot water, potentially slippery floors, garbage disposals, and cleaning chemicals.
• The employee is occasionally exposed to outside weather conditions.
• The noise level in the work environment is usually moderate.

WORK ENVIRONMENT

• While performing the duties of this job, the employee operates in a fast-paced kitchen environment.
• The employee routinely uses sinks, ovens, and tools to clean kitchen appliances.
• The employee is frequently exposed to hot water, potentially slippery floors, garbage disposals, and cleaning chemicals.
• The employee is occasionally exposed to outside weather conditions.
• The noise level in the work environment is usually moderate.

ELIGIBILITY QUALIFICATIONS

• High school diploma or GED equivalent preferred
• 0-1 years of related work experience preferred
• Prior food service or hospitality experience preferred
• Food Handler's license required upon hire
• Must be available to work weekends, evenings, special events, and holidays as business needs require

PHYSICAL DEMANDS

• While performing the duties of this job, the employee operates in a fast-paced kitchen environment.
• The employee routinely uses sinks, ovens, and tools to clean kitchen appliances.
• The employee is frequently exposed to hot water, potentially slippery floors, garbage disposals, and cleaning chemicals.
• The employee is occasionally exposed to outside weather conditions.
• The noise level in the work environment is usually moderate.