Silos Baking Co. - Bakery Crew Leader

Essential Duties and Responsibilities

• Provide exceptional leadership and feedback on employee performance
• Maintain exceptional guest service by assessing guest needs, providing assistance, and informing guests on Magnolia products
• Promote and maintain a safe working and shopping environment to guests and team members
• Knowledgeable about Magnolia brand, products, and current menu items
• Reconcile cash drawers, prepare new drawers and deposits, fulfill change requests, and balance safe
• Routinely monitor food products to ensure quality and consistency
• Maintain organization and cleanliness and restock product as needed
• Learn new procedures and processes quickly to teach others
• Perform opening and closing duties
• Perform other duties as assigned

Competencies

• Teamwork: Contribute to a team environment supporting diversity, equity, inclusion, and belonging. Work effectively with others, be a team player and contribute toward team goals.
• Critical Thinking: Identify and communicate challenges in day-to-day activities. Ability to analyze data, trends, and patterns.
• Expertise: Eye for detail, accuracy, and complete all tasks in a timely manner. Possess knowledge and skills related to specific area(s) and specialized tools and techniques relevant to specialization.
• Communication: Actively engage in listening to teammates and guests and be open to feedback from guests, peers, and management.
• Guest Focus: Ability to proactively understand and meet guest needs, ensuring a personalized and guest-centric experience.
• Strategy and Goal Setting: Approach change with positivity and curiosity. Know your role in achieving team goals.

Qualifications

• High school diploma or GED equivalent preferred
• 2-4 years of related work experience OR an equivalent combination of education and experience preferred
• Prior food service or hospitality experience preferred
• Texas Food Manager Certification required
• Must be available to work weekends, evenings, special events, and holidays as business needs require; two closing shifts per week required

Physical Demands

• Sit
• Use hands and arms to reach, handle, feel
• Utilize fine motor dexterity of fingers
• Talk or hear and taste or smell
• Frequent standing and walking
• Frequent climbing or balancing and stooping, kneeling, crouching, or crawling
• Frequent lifting and/or moving up to 25 pounds and occasionally lifting and/or moving up to 50 pounds
• Utilize team lifting techniques when lifting bulky items or items weighing above 50 pounds and up to 120 pounds

Work Environment

• Fast-paced kitchen environment
• Occasionally exposed to outside weather conditions

Employer Information

Magnolia is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Application Instructions

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