Jobs · Customer Service · Illinois

Signage Customer Service

Black Diamond Technologies LLC · Chicago, IL · 8 mo ago
Customer ServiceFull-time

Responsibilities

  • Follow signage leads and communicate with customers about potential projects.
  • Bring leads to project completion by explaining materials, installation techniques, and requirements.
  • Manage art and quote with vendors, determine project scopes based on client needs and additive manufacturing constraints.
  • Facilitate install coordination, shipping, and other logistics.

Requirements

  • Must be able to work independently and as part of a team.
  • Must be able to work in a fast-paced environment with deadlines.
  • Proficient in Adobe Illustrator.
  • Ability to read and create basic construction drawings.
  • Understanding of exterior and interior signage materials and additive manufacturing techniques.
  • Ability to communicate with and guide customers on projects, and discuss technical specs with manufacturers and installers.
  • Ability to source and quote projects from vendors, existing knowledge of industry vendors a plus.

Preferred Skillset

  • Familiarity with signage from banners to channel lettering.
  • Customer service experience.

Benefits

  • Competitive Base Pay
  • Bonus based on performance
  • Paid time off
  • Health Benefits (after 90 days)

Similar jobs