Signage Customer Service
Black Diamond Technologies LLC · Chicago, IL · 8 mo ago
Customer ServiceFull-time
Responsibilities
- Follow signage leads and communicate with customers about potential projects.
- Bring leads to project completion by explaining materials, installation techniques, and requirements.
- Manage art and quote with vendors, determine project scopes based on client needs and additive manufacturing constraints.
- Facilitate install coordination, shipping, and other logistics.
Requirements
- Must be able to work independently and as part of a team.
- Must be able to work in a fast-paced environment with deadlines.
- Proficient in Adobe Illustrator.
- Ability to read and create basic construction drawings.
- Understanding of exterior and interior signage materials and additive manufacturing techniques.
- Ability to communicate with and guide customers on projects, and discuss technical specs with manufacturers and installers.
- Ability to source and quote projects from vendors, existing knowledge of industry vendors a plus.
Preferred Skillset
- Familiarity with signage from banners to channel lettering.
- Customer service experience.
Benefits
- Competitive Base Pay
- Bonus based on performance
- Paid time off
- Health Benefits (after 90 days)