Signage Customer Service

Responsibilities

• Follow signage leads and communicate with customers about potential projects.
• Bring leads to project completion by explaining materials, installation techniques, and requirements.
• Manage art and quote with vendors, determine project scopes based on client needs and additive manufacturing constraints.
• Facilitate install coordination, shipping, and other logistics.

Requirements

• Experience with signage materials, builds, and installations.
• Background in customer service.
• Ability to work independently and in a fast-paced environment.
• Proficiency in Adobe Illustrator (preferred).
• Ability to read and create basic construction drawings.
• Understanding of exterior and interior signage materials and additive manufacturing techniques.
• Ability to communicate with and guide customers on projects, and discuss technical specs with manufacturers and installers.
• Ability to source and quote projects from vendors, existing knowledge of industry vendors a plus.

Preferred Skillset

• Independent working ability.
• Fast-paced environment adaptability.
• Adobe Illustrator proficiency.
• Basic construction drawing skills.
• Knowledge of signage materials and additive manufacturing techniques.
• Customer service experience.
• Familiarity with signage from banners to channel lettering.

Compensation

• Competitive base pay.
• Bonus based on performance.
• Paid time off.
• Health benefits after 90 days.