Sign Language Interpreter Part Time

About the role

The Interpreter will provide high quality professional American Sign Language interpreting through video in a call center and on-site at various customer locations when needed. Interpreters must possess fluent American Sign Language and spoken English language skills, accurate interpreting skills, and thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct.

Responsibilities

• Provide effective video relay service, video remote interpreting, and on-site interpreting for consumers
• Support and model the company’s mission and values
• Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
• Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping
• Adhere to all policies and procedures as outlined by the company and all FCC regulations
• Demonstrate the ability to adapt quickly to new and changing technologies
• Multi-task between interpreting effectively and utilizing video-based technology
• Participate in company-sponsored training for Professional Development
• Exhibit the ability to meet performance expectations with minimal supervision
• Possess the ability to work effectively in a fast paced, dynamic environment
• Exhibit strong interpersonal skills in all settings
• Ability to independently travel. Where driving is required, access to a vehicle, valid driver's license and required insurance

Requirements

• Must be able to work 24 hours per week
• Must be able to accept new or alternative interpreting assignments for a scheduled shift based on customer demand
• Must pass the company's interpreting skills assessment
• Must attend and successfully complete a 40 hour New Hire Training

Qualifications

• Fluent ASL and spoken English language skills
• Able to provide accurate interpretation
• Understanding of Deaf culture
• Thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct
• Three to five years of experience in interpreting (preferred but not required)
• As applicable, state licensure or state-required credentials
• You must be 18 years or older to apply

Skills

• Effective communication skills
• Quick adaptation to new technologies
• Strong interpersonal skills
• Ability to work independently and in a team environment

Benefits

Part-Time Benefit Summary: ZP is pleased to offer the following part-time benefits for PT24 positions:

• Medical Plan: offsets some major medical needs such as hospitalization and doctors appointments; includes a discounted vision program
• Telehealth Plan: discounted telehealth that offers limited telehealth visits only
• Dental: limited coverage for standard type dental care needs
• Life Insurance: allows for flat coverage benefit
• Short-term Disability: allows for a portion of wages to be paid in certain cases in which an employee cannot work
• Accident & Critical Illness
• Community work (when available)
• Flexible scheduling
• 401(k) Retirement Savings plan with employer match
• EAP (Employee Assistance Program)
• Massage Reimbursement

Pay

Under the supervision of the Communication Center Manager, the Interpreter will provide high quality professional American Sign Language interpreting through video in a call center and on-site at various customer locations when needed. Pay range is under negotiation.

Schedule

Must be able to work 24 hours per week.