Sign Language Interpreter Full Time

About the role

Under the supervision of the Communication Center Manager, the Interpreter will provide high quality professional Sign Language interpreting through video in a call center and on-site at various customer locations when needed.

Responsibilities

• Provide effective video relay service, video remote interpreting, and onsite interpreting for consumers
• Support and model the company's mission and values
• Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping
• Adhere to all policies and procedures as outlined by the company and all FCC regulations
• Demonstrate the ability to adapt quickly to new and changing technologies
• Multi-task between interpreting effectively and utilizing video-based technology
• Participate in company-sponsored training for Professional Development
• Exhibit the ability to meet performance expectations with minimal supervision
• Work effectively in a fast-paced, dynamic environment
• Independently travel where driving is required, access to a vehicle, valid driver's license and required insurance

Requirements

• Must be able to work 36 hours per week
• Must be able to accept new or alternative interpreting assignments for a scheduled shift based on customer demand
• Must pass the company's interpreting skills assessment
• Must attend and successfully complete a 40 hour New Hire Training

Qualifications

• Fluent ASL and spoken English language skills
• Able to provide accurate interpretation
• Good understanding of Deaf culture
• Thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct
• Three to five years of experience in interpreting (preferred but not required)

Skills

• Ability to work effectively in a fast-paced, dynamic environment
• Ability to independently travel

Benefits

ZP Perks includes a comprehensive suite of benefits to promote health and financial security for you and your family. Full-Time Interpreters are eligible for the following:

• Guaranteed 36 hours per week (potentially for up to 40 hours per week)
• Voluntary Life & AD&D Insurance
• Flexible scheduling
• Employer Paid Short-Term Disability
• Community work (when available)
• Employer Paid Long-Term Disability
• PTO (Paid Time Off)
• Pet Insurance
• Paid Holidays
• EAP (Employee Assistance Program)
• Medical, Dental, Vision Insurance
• FSA (Flexible Spending Accounts)
• 401(k) Retirement Savings Plan with Employer Match
• Commuter Benefits
• Health Club reimbursement
• Legal Plan
• Massage Reimbursement
• CEU, Professional Development & Tuition Reimbursement
• Employer Paid Life Insurance