Sign Language Interpreter Full Time
About the role
Under the supervision of the Communication Center Manager, the Interpreter will provide high quality professional Sign Language interpreting through video in a call center and on-site at various customer locations when needed.
Responsibilities
- Provide effective video relay service, video remote interpreting, and onsite interpreting for consumers
- Support and model the company's mission and values
- Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping
- Adhere to all policies and procedures as outlined by the company and all FCC regulations
- Demonstrate the ability to adapt quickly to new and changing technologies
- Multi-task between interpreting effectively and utilizing video-based technology
- Participate in company-sponsored training for Professional Development
- Exhibit the ability to meet performance expectations with minimal supervision
- Work effectively in a fast paced, dynamic environment
- Ability to independently travel. Where driving is required, access to a vehicle, valid driver's license and required insurance
Requirements
- Must be able to work 36 hours per week
- Must be able to accept new or alternative interpreting assignments for a scheduled shift based on customer demand
- Must pass the company's interpreting skills assessment
- Must attend and successfully complete a 40 hour New Hire Training
Qualifications
- Fluent ASL and spoken English language skills
- Able to provide accurate interpretation
- Good understanding of Deaf culture
- Thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct
- Three to five years of experience in interpreting (preferred but not required)
Skills
- Effective communication skills
- Quick adaptation to new technologies
- Teamwork and collaboration
Benefits
ZP Perks includes a comprehensive suite of benefits to promote health and financial security for you and your family. Full-Time Interpreters Are Eligible For The Following Guaranteed 36 hours per week (potentially for up to 40 hours per week) Voluntary Life& AD&D Insurance Flexible scheduling Employer Paid Short-Term Disability Community work (when available) Employer Paid Long-Term Disability PTO (Paid Time Off) Pet Insurance Paid Holidays EAP (Employee Assistance Program) Medical, Dental, Vision Insurance FSA (Flexible Spending Accounts) 401(k) Retirement Savings Plan with Employer Match Commuter Benefits Health Club reimbursement Legal Plan Massage Reimbursement CEU, Professional Development & Tuition Reimbursement Employer Paid Life Insurance
Pay
Pay Range: $15.74 -$65 (based on location, education, certifications, and interpreter specialties)