Sign Language Interpreter Flex

About the role

Under the supervision of the Communication Center Manager, the Interpreter will provide high quality professional American Sign Language interpreting through video in a call center.

Responsibilities

• Provide effective video relay service and video remote interpreting for consumers
• Support and model the company's mission and values
• Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
• Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping
• Adhere to all policies and procedures as outlined by the company and all FCC regulations
• Demonstrate the ability to adapt quickly to new and changing technologies
• Multi task between interpreting effectively and utilizing video
• Participate in company sponsored training for Professional Development
• Exhibit the ability to meet performance expectations with minimal supervision
• Possess the ability to work effectively in a fast paced, dynamic environment
• Exhibit strong interpersonal skills in all settings

Requirements

• Must be able to work 15 hours every 6 weeks
• Must pass the company's interpreting skills assessment
• Must attend and successfully complete a 40 hour New Hire Training

Qualifications

• Fluent ASL and spoken English language skills
• Able to provide accurate interpretation
• Good understanding of Deaf culture
• Thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct
• Three to five years experience in interpreting (preferred but not required)
• As applicable, state licensure of state-required credentials
• You must be 18 years or older to apply

Skills

• Effective video relay service and video remote interpreting
• Excellent customer service
• Professional behavior
• Adaptability to new technologies
• Multi-tasking
• Training participation
• Performance expectation meeting
• Interpersonal skills

Benefits

• Telehealth Plan
• Flexible scheduling
• 401(k) Retirement Savings Plan with employer match
• EAP (Employee Assistance Program)
• Massage Reimbursement

Pay

$15-$65

Schedule

Flex schedule