Sign Language Interpreter Flex 12

About the role

ZP Better Together is a leading provider of communication services for the deaf and hard of hearing communities. The company provides onsite interpreting services, video relay service, and video remote interpreting. For more information, please visit our website.

Responsibilities

• Provide effective video relay service, video remote interpreting, and on-site interpreting for consumers
• Support and model the company’s mission and values
• Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
• Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping
• Adhere to all policies and procedures as outlined by the company and all FCC regulations
• Demonstrate the ability to adapt quickly to new and changing technologies
• Multi-task between interpreting effectively and utilizing video-based technology
• Participate in company-sponsored training for Professional Development
• Exhibit the ability to meet performance expectations with minimal supervision
• Possess the ability to work effectively in a fast-paced, dynamic environment
• Demonstrate strong interpersonal skills in all settings
• Able to independently travel. Where driving is required, access to a vehicle, valid driver's license and required insurance.

Requirements

• Must be able to work 12 hours per week
• Must be able to accept new or alternative interpreting assignments for a scheduled shift based on customer demand
• Must pass the company's interpreting skills assessment
• Must attend and successfully complete a 40 hour New Hire Training

Qualifications

• Fluent ASL and spoken English language skills
• Able to provide accurate interpretation
• Understanding of Deaf culture
• Thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct
• Three to five years of experience in interpreting (preferred but not required)
• As applicable, state licensure or state-required credentials
• You must be 18 years or older to apply

Skills

• Effective communication skills
• Ability to work independently and in a team environment
• Knowledge of Deaf culture and the NAD-RID Code of Professional Conduct
• Proficiency with video-based technology

Benefits

• Telehealth Plan
• Flexible scheduling
• 401(k) Retirement Savings Plan with employer match
• EAP (Employee Assistance Program)
• Massage Reimbursement

Pay

The pay range for ZP Flex 12 Interpreters is $15.74-$65 (based on location, education, certifications, and interpreter specialties).

Schedule

This position offers flexible scheduling.