Sign Language Interpreter Community

About the role

Under the supervision of the Communication Center Manager, the Interpreter will provide high quality professional American Sign Language interpreting through video in a call center and on-site at various customer locations when needed.

Responsibilities

• Provide effective onsite interpreting for consumers
• Support and model the company’s mission and values
• Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
• Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping
• Adhere to all policies and procedures as outlined by the company
• Participate in company-sponsored training for Professional Development
• Possess the ability to work effectively in a fast-paced, dynamic environment
• Ability to independently travel. Where driving is required, access to a vehicle, a valid driver's license, and required insurance
• Demonstrate strong interpersonal skills in all settings

Qualifications

• Must be able to work at least two hours per quarter
• Pass the company's interpreting skills assessment
• Fluent ASL and spoken English language skills
• Able to provide accurate interpretation
• Good understanding of Deaf culture
• Thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct
• Three to five years of experience in interpreting (preferred but not required)

Skills

• Effective communication skills
• Interpersonal skills
• Professional demeanor
• Time management
• Flexibility and adaptability

Benefits

ZP Perks includes a comprehensive suite of benefits to promote health and financial security for you and your family. These benefits may include:

• Flexible scheduling
• 401(k) Retirement Savings Plan with employer match
• EAP (Employee Assistance Program)
• Massage Reimbursement

Pay

Pay Range: $15.74-$65 (based on location, education, certifications, state wage minimums, and interpreter specialties) ZP

Schedule

Flexible scheduling

Skills

• Effective communication skills
• Interpersonal skills
• Professional demeanor
• Time management
• Flexibility and adaptability