Sign Language Interpreter Community

About the role

The Sign Language Interpreter Community provides high quality professional American Sign Language interpreting through video in a call center and on-site at various customer locations when needed. The position is supervised by the Communication Center Manager.

Responsibilities

• Provide effective onsite interpreting for consumers
• Support and model the company’s mission and values
• Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
• Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping
• Adhere to all policies and procedures as outlined by the company
• Participate in company-sponsored training for Professional Development
• Work effectively in a fast-paced, dynamic environment
• Ability to independently travel. Where driving is required, access to a vehicle, a valid driver's license, and required insurance
• Demonstrate strong interpersonal skills in all settings

Requirements

• Must be able to work at least two hours per quarter
• Must pass the company's interpreting skills assessment

Qualifications

• Fluent ASL and spoken English language skills
• Able to provide accurate interpretation
• Good understanding of Deaf culture
• Thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct
• Three to five years of experience in interpreting (preferred but not required)
• As applicable, state licensure or state-required credentials
• You must be 18 years or older to apply

Skills

• Effective communication skills
• Customer service orientation
• Professional demeanor
• Fast-paced environment adaptability
• Travel and driving capabilities
• Interpersonal skills

Benefits

• ZP Perks includes a comprehensive suite of benefits to promote health and financial security for you and your family.
• ZP Part-Time/Flex Interpreters are eligible for:
• Community work (when available)
• Flexible scheduling
• 401(k) Retirement Savings Plan with employer match
• EAP (Employee Assistance Program)
• Massage Reimbursement

Pay and Schedule

Pay Range: $15.74-$65 (based on location, education, certifications, state wage minimums, and interpreter specialties)

Schedule

Flexible scheduling is offered to ZP Part-Time/Flex Interpreters.

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees for this job. Employees are expected to follow their supervisor’s instructions and to perform the tasks requested by their supervisors.

Equal Opportunity Employer

ZP Better Together, LLC Communications is an Equal Opportunity Employer.