Siebel Engineer

Key Responsibilities

• Configuration & Customization: Design and configure Siebel CRM applications using Siebel Tools (Applets, Views, Screens, Business Components, Joins, Links, and MVGs).
• Business Logic Development: Implement complex business logic utilizing Siebel Workflows, Business Services, Task UI, and Siebel eScript.
• Integration Management: Develop and maintain enterprise integrations using EAI techniques, including REST/SOAP Web Services.
• Database & Performance Tuning: Write and optimize SQL queries; assist Database Administrators (DBAs) with database connectivity, query performance tuning, and schema updates.
• Support & Troubleshooting: Provide Tier 3 technical support to triage and resolve complex environment issues, crash logs (FDR/Callstack analysis), and data sync defects.

Requirements

• Experience: 7+ years of hands-on experience in Siebel CRM development and configuration.
• Siebel Tools: Expert-level knowledge of Siebel architecture, Data Objects layer, Business Objects layer, and User Interface layer.
• Automation: Strong proficiency in Siebel Workflow Processes, Business Services, and custom eScripting.
• Integration (EAI): Deep understanding of EAI, Integration Objects, Data Maps, and Web Services (REST/SOAP).
• Database: Proficient in Oracle SQL and PL/SQL. Experience dealing with timeout issues.
• Version Control & CI/CD: Experience with migration processes, Siebel incremental deployment.
• Deployment: Experience with project/Product life cycle, including design, development, testing, UAT, and production support.
• Delivery Methodology: Solid experience working in both Agile/Scrum and Waterfall delivery models across full project lifecycles, including design, development, testing, UAT, and production support.

Preferred Qualifications

• Experience with Siebel version (24.x through 26.x) using Web Tools and Workspace management.
• Familiarity with cloud migrations, specifically to Oracle Cloud Infrastructure (OCI) or hybrid cloud environments.