Shuttle Driver - Summer 2026 - Mad River

Job Responsibilities

• Must complete a daily vehicle inspection form prior to driving and after finishing their route.
• Ensure a pleasant and clean atmosphere is always maintained in and out of the vehicle.
• Apply all safety equipment available, always wear seat belt when driving.
• Operate company vehicle weighing under 26,000 lb (GVW) transporting passengers or transporting supplies and equipment to and from designated locations.
• Drive defensively, safely, and cautiously in all situations.
• Exceptional customer service skills are needed when encountering guests; to ensure a good positive representation.
• Pick up and drop off guests at designated locations.
• May have to assist lifting empty rafts weighing more than 50 lbs on and off the trailer, with assistance from other guides.
• Fuel, clean, and inspect vehicle when required.
• Identify maintenance and safety issues and take the correct steps to correct them, and report malfunctions immediately.
• Must ensure all vehicle logbooks are completed properly, including rider-ship information log.
• Work with Front Desk team ensuring any special requests and group requests are completed.
• May be assigned to drive other company vehicles to deliver supplies, etc.
• May be required to do maintenance and safety inspections on service trucks, pickups, trailers, and other vehicles and equipment.
• This includes checking and changing oil and tires, lights, and general vehicle condition.
• Take vehicle to car wash when necessary.
• May be required to assist with clerical work, answering phones, working as a dispatcher and other office duties.
• These drivers may also be required to occasionally operate a cash register in some circumstances handling cash, traveler's checks, and credit cards in a safe and accurate manner.
• Drivers must understand the machinery and chemicals used.
• Drivers must be aware of SDS sheets and books and read and use this information when necessary.
• Attend all scheduled department and safety meetings.
• Share innovative ideas to improve efficiency and operations.
• Know and follow all company policies and procedures regarding safety, security, emergencies, and energy, as well as rules of the road.

Qualifications

• Must be age 21 years or older.
• 1 year + professional driving experience and vehicle mechanical experience is preferred as well as customer service experience.
• Must be able to communicate effectively in written and spoken English.
• Must have a clean driving record showing 5 years of prior safe driving.
• Pass a DOT physical examination and obtain a medical card.
• Pass a pre-employment drug/alcohol test and participate in the random drug/alcohol testing pool.
• Complete and pass Defensive Driving Course prior to driving a company vehicle.
• Drivers may be required to have a passenger endorsement or airbrake endorsement to be able to drive all vehicles.
• Experience driving in all weather conditions including winter weather and tire chain installation.