Shuttle Driver - Part Time

About the Role

The position involves transporting hotel guests and associates to designated destinations primarily around the resort property. When not driving, you will be stationed at the resort entrance to greet guests, creating a memorable first impression.

Responsibilities

• Drive shuttle bus to and from designated destinations in a timely manner
• Apply commercial driving skills to maneuver the vehicle in varying conditions, including inclement weather and heavy traffic
• Greet guests and provide boarding assistance
• Ensure the cleanliness of the vehicle, both interior and exterior
• Inspect the vehicle daily and report any damage or safety concerns to management immediately
• Maintain an accurate log of vehicle maintenance and services rendered
• Create a memorable experience during transportation service
• Maintain 4-Star/4-Diamond standards of guest service
• Accept special duties as requested by management
• Assist in keeping the front entrance clean and tidy
• Understand all emergency procedures, hotel amenities, services, and local area offerings
• Understand all Moments of Service scenarios

Qualifications

• Customer service-oriented with an outgoing, friendly personality
• Must be 21 years or older
• Must pass a pre-employment drug screen
• Valid Class C North Carolina driver’s license required
• Flexible schedule, including days, nights, weekends, and holidays
• Ability to lift 50 lbs.
• Ability to sit or stand for long periods of time
• Ability to bend in order to lift heavy items

About the Property

The AAA Four-Diamond Omni Grove Park Inn & Spa is known for its understated elegance and southern charm. The property has hosted ten U.S. Presidents and numerous luminaries from art, entertainment, sports, and politics. It offers sweeping views of the Blue Ridge Mountains, delectable dining options, a Donald Ross golf course, tennis and fitness center, an award-winning spa, and spacious convention facilities.

Associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, and the pride of working for a company renowned for exceptional service. The culture emphasizes respect, gratitude, and empowerment.