Shuttle Driver - Knoxville, TN

About the role

Parking Management Company (PMC) is a national leader in hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC provides valet and self-parking management, shuttle services, event parking, and porter/bell services across multiple industries including hotels, resorts, healthcare, and event venues. With a commitment to excellence and a guest-first mindset, PMC serves as an extension of the hospitality experience—delivering seamless, high-touch service to partners and guests alike.

Responsibilities

• Safe and Efficient Transportation
• Operate shuttles or commercial vehicles safely and efficiently, following all traffic laws, conducting regular inspections, reporting issues, and adjusting routes as needed to maintain timely service.
• Passenger Assistance and Customer Service
• Provide welcoming experience by assisting passengers with boarding, luggage, and mobility needs, while offering helpful information and professionally addressing concerns to ensure a safe and positive travel experience.
• Vehicle Maintenance and Safety Compliance
• Conduct daily vehicle inspections, maintain a clean and safe vehicle, and report issues promptly.
• Ensure compliance with company safety policies, DOT regulations, and CDL standards, operating the shuttle safely and efficiently in all conditions.
• Communication and Coordination
• Maintain clear communication with dispatchers, staff, and management to ensure smooth operations, follow protocols for real-time updates, and collaborate with teams to deliver seamless transportation services.

Requirements

• High school diploma or GED required.
• Previous experience in parking, hospitality, or related customer service fields is beneficial.
• Candidates must be at least 25 years old and possess a valid Class C CDL driver’s license with a passenger (P) endorsement if applicable.
• A minimum of one (1) year of shuttle driving or transportation experience is required.
• Must have a clean driving record with no major violations and successfully complete an MVR check, background screening, and DOT physical examination (if applicable) to maintain compliance with company and safety standards.

Skills and Abilities

• Competency/Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Additional Responsibilities

• Support evolving business needs by completing other tasks as assigned, attending required meetings and training, and maintaining schedule flexibility.

Pay and Benefits

• Health Benefits – Medical, vision and dental insurance – Upon eligibility
• 401K – Upon eligibility
• Supplemental Insurance – Life insurance and critical illness
• Bonus opportunities
• Internal leadership development program
• Continuous nationwide growth opportunities
• Paid time off
• Paid training
• Tuition assistance through Bellevue University – Up to $5,250 per year
• Nationwide discounts through Perks at Work
• Military friendly employer

Equal Employment Opportunity (EEO)

Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.