Shuttle Driver @ Harrah's Cherokee Valley River Casino & Hotel - Murphy, NC

As a family owned and operated business, 12 Oaks Parking has been proudly providing valet and parking service for more than 15 years. We are a fun and flexible company to work with and look forward to potentially having you on the team!

About the role

We are seeking a customer service-focused shuttle driver at Harrah's Cherokee Valley River Casino & Hotel in Murphy, NC. We provide first-class parking services and seek friendly, outgoing individuals with a desire to create a guest experience that exceeds expectations. Shuttle services operate seven days a week.

Schedule

• 7:00 AM - 3:00 PM ($15/hour)
• 3:00 PM - 11:00 PM ($15/hour)
• 11:00 PM - 7:00 AM overnights ($18/hour)

Responsibilities

• Familiarity with the property to ensure valets and guests are transported as safely and quickly as possible.
• Loading and unloading luggage from transport vehicles.
• Track number of guests transported.
• Inspect interior and exterior of bus at beginning and end of every shift to ensure spotless condition; recommend servicing of the vehicle as necessary.
• Demonstrate a pleasant and enthusiastic demeanor at all times.
• Communicate with guests and answer any questions.
• Fill vehicle with gas.
• Vacuum and wipe insides of vehicles.
• Perform ancillary duties as directed.
• Maintain professional appearance of yourself, your uniform, and work area while on duty.
• Be willing to accept constructive criticism.

Requirements

• Must have a valid driver's license with a clean motor vehicle record.
• Must be at least 18 years of age.
• Must be able to lift 75 pounds.
• Must have the ability to deal with a variety of people in a courteous and professional manner.
• One-year experience preferred.
• Must have basic knowledge of the local area.
• Must be personable and outgoing.
• Must present a professional and impeccable appearance.
• Must perform duties with a sense of urgency.
• Fluency and literacy in English.
• Demonstrated excellent guest service skills.
• Ability to sit for long periods.
• Ability to operate vehicles with a variety of controls in a safe, efficient manner.
• Ability to tolerate noise, odors, and vibrations without losing concentration.
• Ability to read a map and follow verbal directions.
• Ability to assist passengers into and out of the vehicle.
• Ability to handle large/heavy items up to 75 pounds and stand entire shift.
• Auditory and visual range must include immediate environment.

All applicants must submit to and pass pre-employment testing to include a background check and MVR (motor vehicle record) review.