Shuttle Driver - Full Time
Omni Grove Park Inn & Spa, a AAA Four-Diamond property, is noted for understated elegance and southern charm. Ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports, and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, an award-winning spa, and spacious convention facilities.
Associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, and the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude, and empowerment.
About the role
Transport hotel guests and associates to designated destinations around the resort property. When not providing transportation services, this role will be staged at the entrance of the resort to greet guests, creating a memorable first impression.
Responsibilities
- Drive shuttle bus to and from designated destinations in a timely manner
- Apply knowledge of commercial driving and skills in maneuvering vehicle at varying speeds in difficult situations, such as inclement weather and heavy traffic
- Greet guests and provide onboarding assistance
- Ensure cleanliness of the vehicle, including interior and exterior
- Inspect vehicle daily and report any damage or safety concerns immediately to management
- Maintain accurate log of vehicle maintenance
- Report any safety concerns immediately to management
- Maintain accurate log of services rendered
- Create memorable experiences during transportation service
- Maintain 4-Star/4-Diamond standards of guest service
- Accept other special duties as requested by management
- Assist in keeping the front entrance clean and tidy
- Understand all emergency procedures
- Understand all amenities and services offered at the Hotel and local area
- Understand all Moments of Service scenarios
Requirements
- Customer service oriented
- Must be 21 years or older
- Must pass pre-employment drug screen
- Outgoing, friendly personality
- Valid Class C North Carolina License required
- Flexible schedule, including days, nights, weekends, and holidays
- Ability to lift 50 lbs.
- Ability to sit or stand for long periods of time
- Ability to bend in order to lift heavy items