Shuttle Driver BWI Airport CDL Required ( Part Time )

About the role

The CDL Shuttle Driver is responsible for the safe and efficient transportation of guests using a 16+ passenger van or commercial vehicle, while delivering exceptional customer service.

Responsibilities

• Greet all guests in a friendly, professional manner upon arrival.
• Assist passengers with loading and unloading luggage as needed.
• Provide clear directions and respond to guest inquiries courteously.
• Proactively identify and assist guests in need of transportation services.
• Safely transport passengers along designated routes with scheduled pick-up and drop-off locations.
• Ensure proper use of safety equipment (seat belts, emergency kits, fire extinguishers, etc.).
• Plan and follow efficient routes using GPS or dispatch instructions.
• Adjust routes based on traffic, weather, or operational needs.
• Communicate delays or changes to dispatch or management promptly.
• Maintain delivery or transport schedules while maintaining safety.
• Ensure proper parking and security of vehicle when not in use.
• Operate shuttle vehicles in compliance with all traffic laws and company policies.
• Maintain a clean, organized, and safe vehicle at all times.
• Perform daily DOT vehicle inspections and report any safety concerns immediately.
• Report all accidents, incidents, or maintenance issues promptly to management.
• Accurately track and record passenger counts and complete required daily/shift reports.
• Maintain professional communication with guests, clients, and team members at all times.

Requirements

• Must be at least 18 years of age.
• Valid Commercial Driver’s License (CDL) with Passenger Endorsement required.
• Prior commercial or shuttle driving experience preferred.
• Clean driving record in accordance with company standards.
• Ability to work flexible schedules, including weekends and holidays.
• Must successfully pass a background check, in accordance with company policy and applicable laws.
• Able to work in the United States and able to provide documentation verifying eligibility, as required by the Department of Homeland Security.

Skills, Knowledge and Expertise

• Excellent customer service and communication skills.
• Ability to interact professionally with a diverse range of guests.
• Strong situational awareness and problem-solving abilities.
• Ability to operate commercial vehicles requiring coordination and attention to detail.
• Ability to sit for extended periods and frequently enter/exit the vehicle.
• Ability to lift and carry items up to 50 lbs.