Shuttle Driver - BMW OF FAIRFAX

At BMW of Fairfax, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands.

About the role

The Shuttle Driver will be responsible for assisting with vehicle movement, giving shuttle rides, performing valet pickups and drop-offs, and maintaining the dealership’s appearance while delivering exceptional customer service.

Responsibilities

• Greets all customers entering the service area with a friendly and professional attitude, answers their questions, and directs them to the appropriate person or location.
• Give shuttle rides and perform valet pick-ups and drop-offs.
• Determines if customers coming into service have an appointment.
• Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around).
• Move and park vehicles in the dealership premises to maintain flow of traffic.
• Drives vehicles to and from service lane, service stalls, and parking lot as needed.
• Keep the dealership lot, driveways, and sidewalks clean, organized, and presentable.
• Provide excellent customer service when interacting with customers and directing them to the appropriate personnel.
• Retrieve customer vehicles at cashier for pick-up; wait at vehicle for customer, thank customers for their business.
• Install disposable seat covers, steering wheel covers, floor mats, and I.D. tags in all vehicles taken in for service.
• Assist with loaner vehicles and keeping the shop clean.
• Follow all company safety policies and procedures and immediately report any and all accidents to a manager or supervisor.

Requirements

• Valid driver’s license with a clean driving record.
• Physically able to drive and move vehicles.
• Strong attention to detail to maintain the dealership’s professional appearance.
• Excellent communication skills and interpersonal skills.
• Must be authorized to work in the USA.
• Must be willing to undergo pre-employment compliance requirements: drug testing, background check, MVR.

Preferred Qualifications

• Previous experience with shuttle driving and/or valet pickups and drop-offs.

Pay

$18–$20 per hour.

Schedule

• Full-time, 5 days a week with 2 days off.
• Sundays off.
• Saturday availability required.

Benefits

• Medical, dental, and vision insurance.
• 401k plan with company match.
• Paid Time Off accrual.
• Closed for Thanksgiving Day and Christmas Day.
• Employee discounts on purchasing and leasing cars.
• Opportunities for career advancement within a Fortune 500 company.